Proven experience at acquiring new customers. Increased revenue from new accounts while maintaining relationships with existing customers. Dedicated to learning, growing, and succeeding in all that I do.
Overview
36
36
years of professional experience
Work History
Team Captain/ Press Operator
Miba HydraMechanica
Sterling Heights, Michigan
07.2023 - 08.2025
Led daily team meetings to coordinate workflows and align goals.
Mentored junior team members on best practices and operational procedures.
Facilitated communication between departments to enhance collaboration and efficiency.
Operated presses to produce high-quality materials efficiently.
Maintained and calibrated machinery for optimal performance and quality control.
Monitored production runs for consistency and adherence to specifications.
Coordinated with team members to ensure smooth workflow and timely completion.
Conducted routine maintenance on equipment to prevent operational downtime.
Trainer, Applicator
NexGreen
Sterling Heights, Michigan
01.2020 - 07.2023
Coordinated with department heads to identify training needs and priorities.
Trained newly hired top talent to fill key positions and maximize productivity.
Provided constructive feedback and positive reinforcement to keep trainees motivated.
Recommended changes or improvements in existing training processes as needed.
Maintained up-to-date knowledge of industry trends and best practices.
Explained goals and expectations required of trainees.
Applicator
TruGreen Lawn Care
Macomb, US
01.2000 - 01.2020
Calculated treatment areas in order to accurately estimate the amount of chemicals required.
Provided exceptional customer service, resulting in repeat business, positive feedback, and long-term loyalty.
Had an excellent attendance record and was always on time for work.
Combined chemicals and mixed fertilizers while carefully following all manufacturer instructions to create proper mixtures and maintain safety.
Made certain that clients received excellent service in order to foster future business opportunities.
Field Manager
TruGreen Lawn Care
Macomb, US
01.1996 - 02.2000
Kept track of employee performance in order to spot areas for improvement and devise solutions to productivity problems.
Sought advice.
Increased customer satisfaction by resolving [Product or Service] issues.
Answered [Number] calls per [Timeframe] to help customers with their questions and concerns.
Collaborated with various departments to improve efficiency.
Trained.
Field operations were facilitated by my supervision and direction of field personnel.
Collaborated with new and current customers to determine their needs and deliver exceptional service.
Was in charge of a team of 15 personnel.
Performed repairs and preventative maintenance on equipment and property.
Marketing Manager
TruGreen Lawn Care
Macomb, US
01.1993 - 01.1996
Collaborated with sales representatives to increase revenue by driving sales and partnerships during customer interactions.
Held daily meetings to ensure that the day's strategic plan was met.
Collaborate closely with the company's sales team, ensuring that they have the tools, materials, and presentations they need to achieve their commercial goals.
Compiled product, market, and customer data to forecast accurate sales and profit numbers.
Employees and employee training were under my supervision to ensure best practices, increase productivity, and reduce process lags.
Mentored local employees on best practices and protocols to increase productivity.
Planned and implemented innovative strategies to meet goals and increase long-term profitability.
Salesman
TruGreen Lawn Care
Macomb, US
01.1990 - 01.1993
Created and delivered engaging sales presentations to convey product benefits.
Consistently met or exceeded quota.
Used a consultative sales approach to understand customer needs and make relevant recommendations.
Contacted customers after sales were completed to assess satisfaction and determine immediate service needs.
Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
Designed training program for company sales team, increasing employee productivity and product knowledge which led to the branch hitting their budget for the first time.