"Experienced Facilities Professional with over 10 years of expertise in managing large-scale facilities, optimizing energy objectives, and leading high-performance teams in multi-unit environments.. Knowledgeable about mechanical, HVAC, security and other building systems and upkeep requirements. Skilled in building long-lasting relationships and team consensus to promote organizational advancements.
Overview
11
11
years of professional experience
Work History
Facility Director
Red Lobster Seafood Restaurant
Orlando, FL
10.2022 - Current
Directed maintenance, operations, and security for 700 locations across North America, ensuring compliance with safety and quality standards
Implemented preventive maintenance programs and managed CapEx budgets to enhance operational efficiency and reduce costs.
Coordinated with outside vendors to arrange for cleaning services, repairs and other necessary services, to include HVAC and Refrigeration PM.
Collaborated with other departments in order to coordinate activities related to facility management.
Created an emergency response plan outlining steps that should be taken in case of an incident occurring within the premises.
"Supervised maintenance, repair, and renovations for 700 locations, driving accountability through quarterly M&R evaluations and preventive maintenance surveys
Provided guidance to supervisors on managing their teams effectively. Coached operational leaders to trouble shoot and hold vendors accountable for Break / Fix repairs
Developed and maintained multi-year capital improvement plans and maintenance plans for facilities.
Facilities Manager
Boston Market
Golden, CO
11.2021 - 09.2022
Manages and supervises the maintenance, repair, and remodeling/renovations of buildings, facilities, amenities, infrastructure, grounds and natural areas for 400 locations
In conjunction with the COO and Owner, Reviews compliance and exception reports and undertakes appropriate action based on the data; manages capital improvement and maintenance projects, either directly or through subordinates; identifies, budgets and submits new projects for each fiscal year.
Conducts and attends staff meetings, project coordination meetings, construction meetings, scheduling meetings, vendor meetings and customer meetings
Addressed building emergencies with high-level urgency and developed timely and effective solutions. Responds to facilities emergencies and deploys appropriate resources and resolves facilities operational problems; develops, administers and evaluates a comprehensive preventive maintenance program; recommends building repairs and improvements, estimates time, labor and materials required, maintains records, prepares and submits reports, inspects and approves supplies
Engages in human resources activities: trains staff, reviews and conducts performance evaluations, ranks applicants, participates in interviews, and undertakes corrective counseling, termination and disciplinary recommendations, reviews documents, some of which require approval: time cards, leave requests, mileage reimbursements, purchase requisitions, purchasing card transmittal forms, and capital project justification forms.
Reviews contracts to provide input on specifications and contractor compliance. Reviews lease agreements, codes or guidelines. Coordinates specialized repairs or improvements with contractors and vendors; reviews construction plans, inspects and approves work performed.
Familar with several work order systems including Maximo
Facilities Manager
Smokey Bones Bar & Fire Grill
Aventura, FL
09.2018 - 09.2021
Lead continuous improvement initiatives for procedures and operations. Directs through supervisory subordinates , GC's and sub contractors the work of the skilled journey level trades including:
carpenters, plumbers, electricians, electronic technicians, mechanics, painters, and HVAC/Refrigeration mechanics the maintenance and repair of the buildings, parking lots, roadways and all maintenance equipment and support systems.
Perform administrative tasks associated with managing a large, skilled labor work force. Prepared and maintained necessary records and reports; attended meetings and conferences concerned with code enforcement and other AHJ's to comply with health, safety and related regulations. Adheres to local, state and federal regulatory requirements as applicable to area of assignment.
Extracted data, from various computer programs to produce reports, evaluate and assess work production/time lines and budget expenditures. Conducted and attended staff meetings, project coordination meetings, construction meetings, scheduling meetings, vendor meetings and customer meetings. Reviews work management data to ensure compliance with business objectives and drive performance improvements.
Addressed building emergencies with high-level urgency and developed timely and effective solutions.
Recruited and mentored new maintenance staff.
Oversaw building improvements to update facilities and meet tenant requirements.
Maintained records of payments, vendor pricing, energy usage and activity reports.
Prepared monthly and yearly management reports to present key facility statistics.
Performed HVAC maintenance, repaired electrical systems and managed building automation systems.
Multi-Unit Manager; Warehouse, Maintenance and Ops
Delaware North Company
Fort Lauderdale, FL
11.2013 - 09.2018
Interacts with Airport stakeholders, contractors, Division staff and other County agencies about maintenance and/or personnel issues; visits and inspects facilities in portfolio to monitor the condition of the property and gauge the performance of the staff assigned to maintain that facility
Managed and supervised the maintenance, repair, and remodeling/renovations of Airport buildings, amenities, infrastructure, and grounds . Reviews work management data to ensure compliance with agency objectives and drive performance improvements.
Conducted and attended staff meetings, project coordination meetings, construction meetings, scheduling meetings, vendor meetings and customer meetings.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Delegated work to staff, setting priorities and goals.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Used Kronos Time keeping
Education
Bachelor of Arts -
Florida Atlantic University
Boca Raton, FL
08.2009
Skills
Bachelor's Degree w/ Graduate level Business & Finance course work
Strong analytical skills and report writing ability
Serve Safe Food Manager certification
Certified adult learner instructor and Silver Level Toast Master
Critical and strategic thinking
Leadership and team development
Analyze complex and diverse information to develop scalable solutions for growth
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Facility Director
Red Lobster Seafood Restaurant
10.2022 - Current
Facilities Manager
Boston Market
11.2021 - 09.2022
Facilities Manager
Smokey Bones Bar & Fire Grill
09.2018 - 09.2021
Multi-Unit Manager; Warehouse, Maintenance and Ops
Delaware North Company
11.2013 - 09.2018
Bachelor of Arts -
Florida Atlantic University
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