James Stacy
Warner Robins,GA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Chick-fil-A. Proven ability to thrive in high-pressure environments while enhancing guest satisfaction. Adept at multitasking and conflict resolution, ensuring a welcoming atmosphere and efficient operations. Committed to maintaining health and safety standards. Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
10.2023 - 08.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
Bagger
Commisary
03.2023 - 07.2023
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Maintained customer satisfaction by assisting with carrying out goods.
- Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
Education
High School Diploma -
Veterans
Kathleen, GASkills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Multitasking and organization
- Attention to detail
- Time management
- Health and safety
- Conflict resolution
- Greeting guests
Timeline
Front of House Employee
Chick-fil-A
10.2023 - 08.2024
Bagger
Commisary
03.2023 - 07.2023
High School Diploma -
Veterans
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