James Starling
Fayetteville,NC
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Overview
14
14
years of professional experience
Work History
Certified Pharmacy Technician
Cape Fear Valley Health System
Fayetteville, NC
01.2019 - Current
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Established and updated patient profiles, including lists of medications and insurance details.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Prepared pricing and instruction labels for placement on prescriptions.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Prepared and submitted claims to insurance companies for payment.
- Received, reviewed, dispensed and labeled over prescriptions daily with expert accuracy.
Certified Pharmacy Technician
Walmart
Clinton, NC
10.2011 - 05.2019
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Established and updated patient profiles, including lists of medications and insurance details.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Merchandised related products to drive pharmacy department sales.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
- Prepared pricing and instruction labels for placement on prescriptions.
- Compiled customer demographic, allergy and medical history background.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Received, reviewed, dispensed and labeled over prescriptions daily with expert accuracy.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Prepared and submitted claims to insurance companies for payment.
Education
High School Diploma -
Midway High School
Newton Grove, NC06.2010
Some College (No Degree) - Pre-pharmacy
Campbell University
Buies Creek, NCSkills
- Drug inventory control
- Pharmacy operations
- Problem-solving skills
- Customer Service oriented
- Point of sale systems proficiency
- Filling prescriptions
- Workflow Optimization
- Stocking medications
- Insurance billing
- Ordering and stocking medications
- Stocking shelves
- Labeling prescriptions
- Time management
- Supporting pharmacy operations
- Resolving customer issues
Certification
Pharmacy Technician Certification Board
Initial Certification date: 11/08/2012 #620107010376278
Timeline
Certified Pharmacy Technician
Cape Fear Valley Health System
01.2019 - Current
Certified Pharmacy Technician
Walmart
10.2011 - 05.2019
High School Diploma -
Midway High School
Some College (No Degree) - Pre-pharmacy
Campbell University
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