James Stekelenburg

Reduced order processing time with enhanced inventory management strategies.

• Improved warehouse efficiency by streamlining processes and implementing best practices.
• Maintained a safe working environment by enforcing strict adherence to safety regulations and guidelines.
• Implemented preventative maintenance schedules for warehouse equipment, reducing downtime due to malfunctions or repairs.
• · Using a Forklift.
• Led a team of warehouse workers in daily tasks, ensuring accuracy and timeliness in order fulfillment.
• Coordinated efficient loading and unloading procedures, minimizing damages to products during transit.
• Conducted regular inventory audits to ensure accurate stock records were maintained at all times.
• Developed strong relationships with suppliers and transportation providers, ensuring timely deliveries and prompt resolution of any issues that arose during shipment.
• Managed over 20-30 invoices on a daily.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Kept employees operating productively and working on task to meet business and customer needs.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Excelled in every store position and regularly backed up front-line staff.
• Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
• Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
• Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
• Managed over 25 people on shift at a time.

• Monitored patient interactions, behavior, and location
• Assessed and mitigate potential risks and dangerous situations.
• Used verbal and physical de-escalation techniques during crises.
• Provided physical intervention assistance, including restraint when necessary.
• Monitored patient's physical and emotional well-being and report any concerns to medical staff.
• Helped with admitting and discharging patients.
• Provided exceptional customer service by addressing client queries and concerns in a timely manner, ensuring satisfaction with their security solutions.
• Was able to watch over multiple patients on a daily basis.
• Collaborated with law enforcement agencies, sharing information on potential threats and assisting with investigations when needed.

• Responded efficiently and effectively to fire drills, external and internal disasters and/or drills, trauma alerts, emergency response codes, etc.
• Managed verbally or physically aggressive situations without injury to patients and staff, using verbal intervention/de-escalation skills, remaining calm, exercising judgment, and avoiding unnecessary physical force and abusive language
• Assisted clinical staff in the application of clinical restraints, including physical holds when necessary.
• Premise patrols on foot/vehicle.
• Thoroughly patrolled of buildings, grounds, parking lots, and surrounding Medical Center parking lot.
• Checked Medical Center entrance gates, doors, and windows to determine that they are secure, including maintaining the integrity of security-sensitive areas, e.g., ED, Neonatal, Behavioral Health, etc., and detecting unauthorized individuals and vehicles
• Participated in ongoing training programs to stay current on best practices in hospital security operations.
• Conducted risk assessments on an ongoing basis which led to improvements in overall hospital security practices.
• Facilitated patient-family communication using virtual platforms and telephone calls to minimize the emotional toll of isolation during hospitalizations.
• Recruited and trained over 20 individuals to work in management, hospitality, maintenance, security detail, technology and community programs.