James Stephens
Dallas,TX
Summary
Highly professional experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Detail-oriented Highly professional reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework. Dedicated Packager with 4 years of success satisfying customers and boosting team excellence. Skilled in working quickly and correctly to package shipments. Knowledgeable about picking and packing boxes, labeling and tracking procedures. Focused professional with superior skills in fulfillment, communication and resolve. Proud package handler experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic.
Overview
31
31
years of professional experience
Work History
Packing Handler
FedEx:Ground
Irving, TX
06.2020 - Current
- Lifted heavy cartons and placed them onto conveyor belts for sorting purposes.
- Reported malfunctions or damages of equipment to supervisor immediately.
- Assisted in loading trucks with packed goods ready for delivery.
- Utilized RF scanner to scan barcodes and transfer product, quantity and location information.
- Accomplished production goals by working with speed and accuracy.
Warehouse Manager
Norco Mayflower
Dallas, TX
04.2008 - 03.2019
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Resolved customer complaints related to product quality or delivery issues.
- Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Established procedures for receiving, storing, handling hazardous materials safely.
Warehouse Supervisor
Berger Allied Moving & Storage
Dallas, TX
03.2008 - 03.2008
- Ensured appropriate staffing levels to meet production demands.
- Maintained and updated inventory records accurately.
- Monitored warehouse operations to ensure accuracy and efficiency.
Independent Contract Driver
Berger Allied Moving & Storage
Dallas, TX
03.1993 - 03.2006
- Delivered goods to customers in a timely manner while ensuring safety and accuracy of items.
- Organized paperwork related to deliveries, such as invoices and delivery forms.
- Maintained vehicle log books for tracking of mileage, fuel consumption, and maintenance records.
- Performed daily pre-trip inspections on vehicles prior to departure.
- Ensured cargo was loaded properly and securely according to regulations and company policies.
- Followed designated routes for each delivery, adhering to all traffic laws along the way.
- Provided excellent customer service throughout the entire delivery process.
- Communicated with dispatch regularly regarding any changes in route or delays due to traffic conditions.
- Inspected cargo upon arrival at destination for any damage that may have occurred during transport.
- Assisted with loading and unloading cargo when necessary using appropriate safety techniques and equipment provided by employer.
- Responded promptly to requests from management or customers regarding changes in delivery schedule or other issues that may arise during the course of a shift.
- Reported any incidents, accidents or violations immediately to supervisor.
- Conducted regular maintenance checks on assigned vehicle including but not limited to oil level, tire pressure and fluid levels.
- Monitored weather conditions along route for safe driving practices.
- Received payments from customers upon completion of deliveries as needed.
Education
High School Diploma -
Hannahan High
Hanahan, SC05-1992
Skills
- Hand Packing
- Baggage Checking
- Pick-List Processing
- Truck Loading
- Package Loading
- Package Pickup And Delivery
- Packing Boxes
- Barcode Scanners
- Production Optimization
- Able To Lift 200 Lbs
- Physical Stamina
- Load Balancing
- Customer Engagement
- Container Building
- Schedule Management
- Ensuring Customer Satisfaction
- Claims Understanding
- Product Information Documentation
- Product Sealing
- Hand Tool Use
- Quality Control
- Pallet Jack Operations
- Safe Forklift Use
- Storage Arrangement
Timeline
Packing Handler
FedEx:Ground
06.2020 - Current
Warehouse Manager
Norco Mayflower
04.2008 - 03.2019
Warehouse Supervisor
Berger Allied Moving & Storage
03.2008 - 03.2008
Independent Contract Driver
Berger Allied Moving & Storage
03.1993 - 03.2006
High School Diploma -
Hannahan High