James Stephens
Dallas,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Server / General Warehouse Worker
Vestals Catering
Dallas, TX
05.2024 - 03.2025
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Addressed complaints to kitchen staff and served replacement items.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Ensured proper handling of fragile items when receiving, storing, picking, packing, shipping and loading products into trucks.
- Organized warehouse space by moving materials and equipment around as needed.
- Maintained inventory records, including locations of items in the warehouse.
- Participated in special projects related to warehouse operations when required.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Server Assistant / Room Service Server
Hotel Crescent Court
Dallas, TX
04.2023 - 10.2023
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Recorded accurate inventory counts of beverages, condiments and other supplies.
- Prepared coffee and tea according to customers' orders using proper brewing techniques.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Responded promptly to requests from servers or other staff members.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Maintained up-to-date menu knowledge to accurately answer guest questions.
- Greeted guests upon arrival to their room and provided a brief overview of room service options.
- Assisted in the preparation of food items for delivery to guest rooms, ensuring accuracy with orders.
- Responded promptly to all requests from guests, providing assistance as needed in a friendly manner.
- Provided excellent customer service by answering questions about menu selections, dietary restrictions, and other related topics.
- Attended staff meetings regularly in order to stay informed about new menu offerings or changes in policy.
- Supported team members during peak times by taking additional orders or helping out with food preparation tasks.
- Served food and beverages to customers.
Delivery Driver
Amazon
Dallas , TX
01.2021 - 04.2023
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Shoes Sales Associate
Nollege Tx
Dallas , TX
10.2018 - 01.2020
- Greeted customers in a friendly and professional manner.
- Maintained updated records of inventory, sales, orders, returns.
- Collaborated closely with management team to review sales goals and objectives.
- Assisted customers with finding the right size, style, and color of shoe.
- Provided product knowledge to customers on different styles of shoes.
- Maintained a high level of professionalism at all times while interacting with both internal staff members and external customers.
Education
Some College (No Degree) - Business Administration
University of North Texas
Denton, TXAssociate Degree - Business Administration
Dallas College
Dallas, TXSkills
- Customer service
- Team collaboration
- Inventory management
- Multitasking and organization
- Positive and professional
- Time management
- Effective communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Huge Sports fan in Basketball, Football, Baseball, Hockey. Love all my Dallas teams
- Believer in God.
- Very active. I train at the gym 4-5 times a week.
- Love tracking the food i eat and also trying new food.
- Have a passion for collecting certain sneakers.
- Love all types of cars.
Timeline
Server / General Warehouse Worker
Vestals Catering
05.2024 - 03.2025
Server Assistant / Room Service Server
Hotel Crescent Court
04.2023 - 10.2023
Delivery Driver
Amazon
01.2021 - 04.2023
Shoes Sales Associate
Nollege Tx
10.2018 - 01.2020
Some College (No Degree) - Business Administration
University of North Texas
Associate Degree - Business Administration
Dallas College