James Still
Harrisburg,IL
Summary
Reliable Property Maintenance Technician known for productivity and efficiency in task completion. Possess specialized skills in electrical repair, plumbing, and HVAC systems maintenance which ensure smooth property operations. Excel using strong problem-solving abilities, effective communication, and adaptability to meet diverse needs of properties. Committed to delivering quality workmanship on time and within budget constraints.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
16
16
years of professional experience
Work History
Property Maintenance Technician
Jack of all trades handyman service
Harrisburg, Illinois
01.2022 - Current
- Inspects properties and identifies maintenance needs.
- Provides customer service to tenants by answering questions about their units or the building's amenities.
- Schedules periodic inspections of all units to identify potential problems before they become serious issues.
- Performs routine maintenance tasks such as painting, carpentry, plumbing, electrical work, and appliance repairs.
- Aligns and balanced new equipment after installation.
- Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
- Performs routine maintenance by inspecting drives, motors or belts.
- Repairs heating and cooling systems, water heaters, and other major appliances.
- Coordinates with contractors for larger projects or repairs requiring specialized expertise.
- Works successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Operations Manager
Still hauling
Harrisburg, IL
06.2009 - 12.2022
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Formed and sustained strategic relationships with clients.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Prepared staff work schedules and assigned team members to specific duties.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Small Business Co-Owner
Mitchellsville country store
Harrisburg, Illinois
06.2013 - 09.2017
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized networking events to build relationships with key stakeholders in the industry.
- Analyzed data from sales reports to develop strategies for increasing revenue.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Developed customer service protocols for responding quickly to complaints or inquiries.
- Resolved issues quickly through meticulous research and quick decision-making.
Education
Bachelor of Arts - Business Management
University of Phoenix-Online Campus
Phoenix, AZ12-2024
Associate of Arts - Office Technology
East Arkansas Community College
Forrest City, AR07-2005
Master of Arts - Automotive Technology
U.S.A. Schools of America
Compton, CA05-1985
Skills
- Appliance installation
- Blueprint interpretation
- Mold remediation
- Tile installation
- roofing maintenance
- Plumbing repairs
- Preventative maintenance
- Power tool usage
- Carpet cleaning
- Landscaping
- Heavy equipment operation
- HVAC maintenance
- Landscaping knowledge
- Drywall repair
- Electrical troubleshooting
- Painting expertise
- Power washing
- Janitorial services
- Fence repair
- Flooring repairs
- Lighting system maintenance
- Snow removal
Timeline
Property Maintenance Technician
Jack of all trades handyman service
01.2022 - Current
Small Business Co-Owner
Mitchellsville country store
06.2013 - 09.2017
Operations Manager
Still hauling
06.2009 - 12.2022
Bachelor of Arts - Business Management
University of Phoenix-Online Campus
Associate of Arts - Office Technology
East Arkansas Community College
Master of Arts - Automotive Technology
U.S.A. Schools of America