James Stopka
Cullowhee,NC
Summary
Mission-oriented hard-working marketer with skills in management, coaching, and team building across a variety of applications. Adept at working unsupervised while meeting or exceeding quality benchmarks. Quick to pick up skills and ready to absorb any training or advice from peers or mentors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pickleball and Tennis Provider
Club at High Hampton
Cashiers, NC
05.2023 - Current
- Provided support to players by helping them improve their individual skills.
- Developed and implemented lesson plans for various age groups.
- Provided individualized instruction to support student growth.
- Cultivated relationships with parents to ensure their child's success.
- Participated in professional development opportunities related to instruction methods.
- Developed and implemented individualized training programs for athletes of all levels.
- Provided feedback on court positioning, shot selection, and footwork.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
Floor Associate
Aramark
Cullowhee, NC
02.2021 - 05.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
Education
Bachelor of Science - Marketing
Western Carolina Universeity
Cullowhee, NC05.2024
Bachelor of Science - Business Administration & Law
Western Carolina University
Cullowhee, NC05.2024
Skills
- Strength Training
- Skills Assessments
- Equipment Usage
- Strategic Planning
- Staff Training
- Schedule Management
- Marketing
- Business Administration
Affiliations
- Tennis and Pickleball Player
- President of Club Tennis at WCU
- Secretary of the OE Chapter of Phi Mu Alpha
- Piano and Tuba Player
Certification
- HubSpot Certification in Digital Marketing and Sales Enablement
Languages
French
Limited
Timeline
Pickleball and Tennis Provider
Club at High Hampton
05.2023 - Current
Floor Associate
Aramark
02.2021 - 05.2023
Bachelor of Science - Marketing
Western Carolina Universeity
Bachelor of Science - Business Administration & Law
Western Carolina University
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