Summary
Overview
Work History
Education
Skills
Awards
Roles And Responsibilities
Certification
Timeline
Generic

JAMES STOUTINGBURG

Denver,CO

Summary

To obtain a position with your company utilizing my extensive skills as well as past and present experience in all aspects of cybersecurity, business administration, team and project management, inventory, and customer service.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Operations Manager

Canyon Club Condominiums
02.2021 - Current

Service Manager

Lincoln Property Company
06.2020 - 02.2021

Field Technician Supervisor

Street Lane Homes
11.2018 - 06.2020

Service Manager

Lincoln Properties
10.2017 - 11.2018

Maintenance Supervisor

Legacy Properties
02.2015 - 10.2017

Superintendent Assistant

Country Club of the South
01.2014 - 02.2015

Property Maintenance Personnel

Drury Inn and Suites
02.2008 - 01.2014

Maintenance Technician II

Neighborhood House Association
01.1999 - 01.2008

Education

Certificate Of Technical Studies - Cyber Security

Coursera

Cyber Security Analyst - Cyber Security

Baxter Clewis Cybersecurity
06.2024

Bachelor of Arts - Business Administration

Kennesaw State University
01.2015

Associate in Arts - Business Administration

Strayer University
01.2012

Skills

  • Facilities management
  • EPA-Certified Technician (Universal)
  • Customer service-focused
  • Strong communicator
  • Continuous education
  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operations Monitoring
  • Operational Efficiency
  • Decision-Making
  • Employee relations and conflict resolution
  • Planning and Implementation
  • Staff Training
  • Staff Management
  • Inventory Management
  • Management
  • Project Management
  • Operations Oversight
  • Policies and procedures implementation
  • Performance monitoring
  • Employee Motivation
  • Customer Relationship Management
  • MS Office
  • Maintaining Compliance
  • Goal Setting
  • Interpersonal Communication
  • Client Relationships
  • Inventory Control
  • Workflow Optimization
  • Strategic Planning
  • Project management abilities
  • Process Improvement
  • Schedule Management
  • Performance Management
  • Health and safety compliance
  • Regulatory Compliance
  • Workforce Management
  • Client Relations
  • Continuous improvements
  • Process Improvements
  • Organizational Management
  • Superb time management skills
  • Quality Assurance Controls
  • Customer Relationship Management (CRM)
  • Logistics Management
  • Delegation
  • Invoice Processing
  • Conflict Mediation
  • Customer Retention
  • Assignment Delegation
  • Work flow planning
  • Cost Reduction
  • Business Administration
  • Logistics Oversight
  • Data Management
  • Unsurpassed work ethic
  • Incidents management
  • Cross-Functional Collaboration
  • Risk Management
  • Purchasing and procurement
  • Budget Development and Management
  • Complex problems analysis
  • Data Analysis
  • Forecasting and Scheduling
  • Performance reporting
  • Customer relations specialist
  • Document Control
  • Process improvement strategies
  • Building and Facility Management
  • Maintenance Planning
  • Solutions Development
  • Vendor Sourcing
  • Supply chain distribution
  • Contract Management
  • P&L Management
  • Performance Evaluations
  • Strategic Partnerships
  • Expense Reports
  • Data Evaluation
  • Cultural Awareness
  • Sales background
  • Procedure Development
  • FLUENT IN LANGUAGE
  • Budgeting and forecasting
  • Supply chain logistics
  • Multidisciplinary Collaboration
  • Program Administration

Awards

Best New Employee of the Year, 2018

Roles And Responsibilities

  • Performed facility tool and system PMs
  • Recommended new equipment and maintenance procedures to the facility manager
  • Inspected and made minor repairs on burglar and fire alarm systems
  • Computer literate and performed multiple functions on a daily basis (yardi, doorman, callmax)
  • Recognized for excellent customer service skills
  • Worked closely with vendors to negotiate best pricing
  • Preventive Maintenance
  • Recruited, supervised and trained technicians
  • Hired and supervised tradesmen for installations, repairs or maintenance
  • Tracked and managed all incoming maintenance/repair requests from the Maintenance Coordinators
  • Worked with Field Technicians to properly complete, document and close repair request work orders
  • Managed inventory and materials, with ultimate responsibility for inventory control
  • Worked with Field Technicians on individual time management, including job time management and tracking
  • Responsible for payroll documentation and control
  • Known as a source for local maintenance and technical expertise
  • Aided and assisted Field Technicians in technical repairs
  • Worked with the Central management office to create and deliver technical training of local Field Technicians
  • Ensured efficient and quality work is done
  • Maintained status report, tracked daily/weekly/monthly expenditures for management review
  • Worked directly with Central Coordinators to coordinate day-to-day scheduling within the assigned portfolio
  • Verified and dispatched the appropriate number and level of technicians with regards to service requests
  • Managed and directed contractors and tradesmen, as the local management entity, as needed
  • Performed any other task or activity as directed by Supervisor and/or Executive staff
  • Managed and oversaw all reporting, work order documentation, material purchase control and other computer work on a weekly basis

Certification

Cyber Security Analyst

Ongoing training and certifications in cybersecurity in progress

Timeline

Operations Manager

Canyon Club Condominiums
02.2021 - Current

Service Manager

Lincoln Property Company
06.2020 - 02.2021

Field Technician Supervisor

Street Lane Homes
11.2018 - 06.2020

Service Manager

Lincoln Properties
10.2017 - 11.2018

Maintenance Supervisor

Legacy Properties
02.2015 - 10.2017

Superintendent Assistant

Country Club of the South
01.2014 - 02.2015

Property Maintenance Personnel

Drury Inn and Suites
02.2008 - 01.2014

Maintenance Technician II

Neighborhood House Association
01.1999 - 01.2008

Bachelor of Arts - Business Administration

Kennesaw State University

Associate in Arts - Business Administration

Strayer University

Certificate Of Technical Studies - Cyber Security

Coursera

Cyber Security Analyst - Cyber Security

Baxter Clewis Cybersecurity
JAMES STOUTINGBURG