James Stratton
Richmond,KY
Summary
Energetic and well versed in managing high-volume orders at sporting events and other gatherings. Proven history of performing effectively in fast-paced environments while delivering exceptional customer service. Versed in accurate payment processing and reconciliation.
Overview
3
3
years of professional experience
Work History
Sales Associate/Cashier
Dicks Sporting Goods
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Box Office Cashier
Mountain Arts Center
09.2022 - Current
- Checked system for seat availability and provided customers with available options
- Counted cash at shift end and tallied to reconcile with tickets sold
- Provided customers with special information regarding chosen show or upcoming releases
- Informed customers of deals or discounts and calculated amount of cash owed against tickets bought
- Entered customer information into POS system and promoted accuracy by repeating information obtained to customer
- Greeted customers promptly and responded to questions
- Maintained work area and kept cash drawer organized
- Counted and balanced cashier drawers
- Welcomed customers, offering assistance to help find store items.
Golf Course Groundskeeper
Stonecrest Golf Course
04.2021 - 07.2022
- Kept appearance of turf neat and professional with daily mowing, trimming and maintenance
- Managed nearby features such as bunkers with raking and regular care
- Set up courses each day by changing cups, putting out flags and emptying trash
- Removed leaves, clippings and debris with blowers or collection methods
- Improved appearance of greens and planted new trees and shrubbery
- Used heavy equipment, mowers and trimmers safely to prevent accidents
- Operated landscaping equipment to maintain grounds and remove trees
- Used hand-held tools to maintain green spaces
- Moved leaves and grass clippings using leaf blower
- Utilized portable sprinkler systems, hoses and watering cans to water trees, lawns and plants.
Education
Food And Nutrition/Dietetics -
Eastern Kentucky University
05.2026
High School Diploma -
Prestonsburg High School
05.2022
Skills
- Equipment Troubleshooting and Maintenance
- Handling Complaints
- Attention to Detail
- Multitasking and Organization
- Cash Drawer Operations
- Payment Processing
- Customer Service
- Time Management and Prioritization
- Teamwork and Collaboration
- Adaptability and Flexibility
- Cash Handling
- Customer Relations
- Dependable and Cooperative
- Managing Orders and Deliveries
Timeline
Sales Associate/Cashier
Dicks Sporting Goods
06.2024 - Current
Box Office Cashier
Mountain Arts Center
09.2022 - Current
Golf Course Groundskeeper
Stonecrest Golf Course
04.2021 - 07.2022
Food And Nutrition/Dietetics -
Eastern Kentucky University
High School Diploma -
Prestonsburg High School