James Strope
Grandview,TX
Summary
Telecommunications professional prepared for roles requiring hands-on technical expertise and problem-solving abilities. Proven track record in maintaining and enhancing service quality through effective troubleshooting and maintenance. Reliable team player who adapts to changing needs and ensures consistent results. Skilled in network diagnostics and customer support.
Overview
21
21
years of professional experience
Work History
Diesel Mechanic Assistant
RSD Heavy Equipment
07.2023 - Current
- Worked according to safety procedures for chemicals, tool use and protective equipment use.
- Ran diagnostic tests on equipment and vehicles submitted with malfunctions.
- Repaired lighting, brake and hydraulic systems adjacent to diesel engines.
- Ensured timely completion of repairs by prioritizing tasks based on project timelines and customer needs.
- Collaborated with senior mechanics to troubleshoot complex diesel engine problems, resulting in successful repair solutions.
Premises Technician
AT&T
01.2012 - 07.2023
- Improved customer satisfaction by efficiently troubleshooting and resolving technical issues with their home services.
- Ensured optimal service quality by conducting thorough inspections and tests after installations or repairs.
- Optimized network reliability through meticulous attention to detail when performing cable routing, splicing, termination, and testing tasks.
- Read and deciphered graphs and blueprints.
- Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
- Installed and configured new devices and system components.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed wiring, cabling and networking hardware on customer premises.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Slot Technician
Valley View Casino
04.2004 - 04.2011
- Performed minor repairs and made adjustments to slot machines to resolve common problems.
- Set up and tested gaming machines and circuitry to conduct operational and functional tests, evaluating performance and reliability of gaming devices.
- Collaborated with manufacturers and vendors to obtain necessary parts and equipment for repairs, maintaining an adequate inventory at all times.
- Provided technical support during special events or promotions that required additional or modified gaming equipment.
- Ensured regulatory compliance by following established guidelines for gaming machine operation, testing, and reporting procedures.
- Maintained accurate records of all repair work completed on each machine, allowing for easy reference when future issues arose.
Education
High School Diploma -
Julian High School
Julian, CA06-2003
Skills
- Hand and power tools
- Preventive Maintenance
- Drywalling
- Installation procedures
- Problem solving ability
- Teamwork and Collaboration
- Time Management
- Reliability
- Safety awareness
- Cable Management
- Multitasking
- System Troubleshooting
Timeline
Diesel Mechanic Assistant
RSD Heavy Equipment
07.2023 - Current
Premises Technician
AT&T
01.2012 - 07.2023
Slot Technician
Valley View Casino
04.2004 - 04.2011
High School Diploma -
Julian High School
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