Summary
Overview
Work History
Education
Skills
Accomplishments
Education
Software
Timeline
Generic

James Sweeny

Chicago,IL

Summary

As a licensed Insurance Agent I was responsible for driving sales growth for the organization through inbound and outbound modes of interaction.

As a Specialist I was responsible for using strong sales skills to deliver a proven sales method that uncovers customer needs, identifies gaps in coverage and recommends solutions to fully protect customers, all while building a case to positively influence the decision to buy Allstate.

Overview

12
12
years of professional experience

Work History

Licensed Insurance Agent

Allstate Corp
Chicago, IL
11.2024 - Current
  • Proactively seeking ways to increase household penetration and improve customer retention by applying effective and influencing techniques.
  • Demonstrates a comprehensive understanding of specific company products and services to portray confidence and credibility to customers while matching customers needs with Allstate products.
  • Provides an exceptional sales experience by exploring sales opportunities including cross quoting, determine appropriate coverage options and best rates via Allstate systems to prospects through both in bound and outbound
  • Requires ability to navigate multiple complex systems, enter customer information, upload documents.
  • Ability to lean into the discomfort and leverage talk paths to overcome complex customer objections.

Sales Team Leader

Rallyhouse
Chicago, IL
05.2024 - Current
  • Currently has highest email capture percent of any management staff or hourly at 94%.
  • Averages 2.4 Items per transaction (IPT).
  • Built strong cubs game day staff by learning staff strength and weaknesses while assisting where needed.
  • Contributed to successful daily upkeep of backroom inventory tracking.
  • "receives" by scanning in product from UPS daily
  • Currently holds highest "management approval rating" taken daily by "zipline" work app and lets us know monthly.

Food Truck Manager

Mac N' Noodlez
Denver
09.2021 - 10.2023
  • Planned daily menus and prepped food for service.
  • Hired and supervised food truck prep cooks, cashiers and service window attendants.
  • Calculated operating needs for catering events of over 150 guests.
  • Scheduled yearly kitchen equipment maintenance, handled repairs and upgraded appliances.
  • Made sure truck was able to pass local fire & health codes which made food safe for serving & staff safe inside truck.
  • Served anyway from 100-500 customers event

Sales Lead Keyholder

Fanzz
Austin, TX
09.2015 - 09.2021
  • Completed store opening and closing procedures.
  • Opened inventory boxes and restocked shelves.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Made sure to upsell & use knowledge of facts gained in conversations to help make sales with more IPT. IPT 3.1
  • Took daily deposits to bank, entered them into Oracle's "NetSuite."

Golf Shop Attendant

Painted Mountain Golf Club
Mesa, AZ
03.2013 - 05.2015
    • Modeled professional conduct and safe working habits throughout club and encouraged others to follow safety protocols.
    • Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor.
    • Charged and maintained the carts so members could efficiently travel the club with ease.
    • Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
    • Cleaned clubs when neede for tips outside.
    • Helped book and handle private golf events for sometimes politicians, charity events.

Education

No Degree - Radiography

City Colleges of Chicago-Harry S Truman College
Chicago, IL
05.2026

High School Diploma -

Red Mountain Highschool
Mesa, AZ
06.2015

Skills

  • Merchandise flow - Inventory tracking
  • Customer Retention - Customer email capture 94%
  • Sales Presentations - 22 Item per transaction
  • Ability to analyze customer needs recommend and promote alternative products, while engaging in proper protection conversation by reviewing and assessing customer risk
  • Able to maintain ongoing training and learning classes throughout the year to stay Allstate updated and licensed
  • Apply continuous improvement methodology to solve problems, ensure correct at home time management

Accomplishments

  • Eagle Scout 2012
  • English Student of the year 2013

Education

Mesa, AZ,Chicago, IL

Software

Oracle Netsuite

Timeline

Licensed Insurance Agent

Allstate Corp
11.2024 - Current

Sales Team Leader

Rallyhouse
05.2024 - Current

Food Truck Manager

Mac N' Noodlez
09.2021 - 10.2023

Sales Lead Keyholder

Fanzz
09.2015 - 09.2021

Golf Shop Attendant

Painted Mountain Golf Club
03.2013 - 05.2015

No Degree - Radiography

City Colleges of Chicago-Harry S Truman College

High School Diploma -

Red Mountain Highschool

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James Sweeny