James Szymanski
Buffalo,NY
Summary
Dynamic leader with proven expertise in operations oversight and business development, honed at Comoto Holdings Inc and Amazon. Excelled in enhancing customer relations and store organization, driving significant improvements in customer satisfaction and operational efficiency. Skilled in team management and problem-solving, adept at leading staff towards achieving exceptional results.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Cycle Gear Inc
11.2022 - Current
- Provided top notch customer service and a dedication to my craft which resulted in consistently hitting sales goals and receiving praise from the community.
- Trusted to lead the team while store manager helped other stores, which resulted in us exceeding goals and metrics for the duration of the SM absence.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Held team accountable to their daily tasks ensuring the store was in a neat, clean and orderly fashion. Reports were completed on time, and endured the team hit heir sales goals.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Warehouse Worker
Amazon
11.2021 - 11.2022
- Consistently lifted materials weighing as much as Number pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Managed warehouse operations and verified proper shipment procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
Education
HVAC - HVAC Installation And Repair
Erie Community College
Buffalo, NY03.2020
Skills
- Loss Prevention
- Business Development
- Operations Oversight
- Department Oversight
- Customer Relations
- Store Organization
- Stock management
- Problem-Solving
- Team Management
- Sales Strategies
- Shift Scheduling
Timeline
Assistant Store Manager
Cycle Gear Inc
11.2022 - Current
Warehouse Worker
Amazon
11.2021 - 11.2022
HVAC - HVAC Installation And Repair
Erie Community College
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