Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

James Tagert

Theodore,AL

Summary

Dynamic Quality Control Inspector at Airbus with a strong work ethic and a proven track record in quality assurance. Expert in inspection planning and customer relationship management, I enhance client satisfaction through effective communication and problem-solving skills. Committed to maintaining safety standards while fostering team collaboration and continuous improvement. Offers several years of manufacturing and customer experience. Detail-oriented and knowledgeable about compliance standards. Adheres strictly to documentation guidelines and reporting requirements.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Quality Control Inspector

Airbus
Mobile, Alabama
01.2023 - Current
  • Spearheaded customer satisfaction initiatives, ensuring prompt service and compliance with safety standards.
  • Oversaw operations for customer stage 2.0 skin care, improving client experiences.
  • Assessed aircraft readiness before customer presentations, coordinating inspections and scheduling.
  • Identified and addressed customer needs swiftly and efficiently.
  • Documented and reported non-conformances to customers prior to presentations.
  • Rectified issues raised in QLB swiftly and effectively.
  • Maintained records of nonconforming products and executed corrective actions.
  • Provided technical guidance on quality-related topics to departments.
  • Reviewed customer complaints to identify potential sources of quality issues.

Structures Assembler

Airbus
Mobile, AL
11.2019 - 12.2022
  • Executed assembly of structures on A220 FAL and LCS 10/20 Station.
  • Held PV certification for quality assurance compliance.
  • Installed ECS and integrated fire detection systems and ducts.
  • Performed installation, removal, and repair of fairings and attached structures.
  • Fabricated and installed composite structures with precision.
  • Coached and instructed new employees on assembly processes.
  • Trained peers in specialized composite repair techniques.

Mechanic

Corporate Jet Mech Inc.
Mobile, AL
11.2018 - 11.2019
  • Executed removal and installation of aircraft engines, flight controls, interiors, access panels, and hydraulic systems.
  • Performed extensive progressive inspections to ensure compliance and safety standards.
  • Maintained tool control and ensured timely calibration for optimal performance.
  • Fostered strong client relations to enhance service delivery.

Manager

Alexander Hardware & Small Engine Repair
Mobile, AL
08.2013 - 11.2019
  • Maintained customer relations to enhance client satisfaction and retention.
  • Processed employee time sheets accurately and promptly.
  • Prepared company tax filings, including payroll taxes, ensuring compliance with regulations.
  • Managed stock levels to ensure optimal inventory availability.

Education

Associates - Power-Plant Technologies

Coastal Alabama Community College
Mobile
06.2019

Associates - Airframe Technologies

Coastal Alabama Community College
Mobile
06.2018

Skills

  • Strong work ethic
  • Willing to learn new skills
  • Works well under pressure, with no voids in quality or safety
  • Quality assurance
  • Customer relationship management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Attention to detail
  • Technical drawing interpretation
  • Inspection planning
  • Calibrated measuring device expertise
  • Computer program proficiency (Google Docs, Sheets, Slides)
  • SAP expertise
  • Data organization

Certification

FAA Certified Airframe License

Accomplishments

Since taking over the Stage 2, Customer Skin care there has been a drastic reduction in customer snags in the QLB, along with a rise in customer satisfaction.

Timeline

Quality Control Inspector

Airbus
01.2023 - Current

Structures Assembler

Airbus
11.2019 - 12.2022

Mechanic

Corporate Jet Mech Inc.
11.2018 - 11.2019

Manager

Alexander Hardware & Small Engine Repair
08.2013 - 11.2019

Associates - Power-Plant Technologies

Coastal Alabama Community College

Associates - Airframe Technologies

Coastal Alabama Community College