James Talbot
St. George
Summary
Accomplished Operations Manager with a proven track record at Ready Made Concrete, enhancing operational efficiency and customer satisfaction. Expert in inventory management and problem-solving, I spearheaded initiatives that significantly reduced costs and improved service quality. Skilled in team leadership, I fostered strong vendor and client relationships, driving business growth and sustainability.
Overview
11
11
years of professional experience
Work History
Operations Manager
Ready Made Concrete
03.2020 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Performed all maintenence on plant and mixers as well as equipment
- Very hands on in this position
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Batch Plant Operator
Western Rock Products
01.2014 - 03.2018
- Demonstrated a strong commitment to sustainability initiatives by implementing energy-efficient practices and waste reduction strategies aimed at minimizing the environmental footprint of production processes.
- Increased customer satisfaction through continuous improvement initiatives focused on product quality and consistency.
- Collaborated closely with management in strategic planning, evaluating performance metrics, setting goals, identifying areas of improvement, and supporting overall business growth objectives.
- Optimized batch plant operations by implementing efficient scheduling and resource allocation.
- Performed routine maintence on plant and assisted mechanics in all repairs.
Education
High School Diploma -
Delta High School
Delta, UT08-2003
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Operational efficiency
- Employee relations and conflict resolution
- Planning and implementation
Timeline
Operations Manager
Ready Made Concrete
03.2020 - Current
Batch Plant Operator
Western Rock Products
01.2014 - 03.2018
High School Diploma -
Delta High School
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