James Tamcke

• Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
• Met with customers to resolve issues and build productive relationships.
• Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
• Plan and schedules drivers.
• Enhanced team productivity with thorough training sessions on safety protocols and daily task management.
• Investigated issues and developed effective solutions.
• Evaluated performance and progress, and made proactive adjustments.
• Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
• Improved project efficiency by consistently monitoring work progress and providing timely feedback to operations.
• Kept teams on task to complete milestones on time.
• Implemented best practices in field operations to ensure consistency across all projects under supervision.
• Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
• Presented weekly performance reports to demonstrate team progress.
• Monitored employee performance for compliance with regulations and policies.
• Reduced project completion time by effectively delegating tasks and setting clear goals for drivers.
• Completed site checks at each bus stop.
• Resolved customer complaints to maintain satisfaction.
• Mentored team members in best practices to increase performance.
• Trained workers in proper methods, equipment operation and safety procedures.
• In over 2 years I've received over ten Certifications.

Initially, I began my career at Dominos as a delivery driver in Hailey Idaho before I transferred to Warrenton, providing pizza to various residents in Warrenton, Astoria, and Seaside. Later, I was offered the chance to become an assistant manager for a period of two months until the previous general manager left. Afterward, I was promoted to general manager, responsible for managing the entire store, including my team of drivers. My duties involved ordering food and drinks, monitoring inventory, delegating tasks, overseeing drivers dispatching, and handling all financial transactions, including bank deposits.

• Delivered goods and products to customer on time and in excellent condition.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• I worked at Sunset and Dominos at the same time. I had two jobs.
• My wife is a Supervisor over Warrenton, Astoria, and Seaside Dominos so I still help out once in a while.

• Completed daily pre-trip inspections to ensure the safe operation of the bus, identifying potential issues before they became critical problems.
• Handled conflicts between riders diplomatically, promoting a peaceful atmosphere onboard the bus.
• Served as a positive representative of the company, acting as an ambassador for public transportation and its benefits.
• Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
• Collaborated with other drivers to streamline routes for maximum efficiency and passenger satisfaction.
• Increased positive customer feedback through friendly interactions and prompt assistance with inquiries.
• Ensured safety of all passengers by adhering to strict driving regulations and guidelines.
• Provided clear announcements regarding upcoming stops, allowing riders to plan their exit accordingly and avoid confusion or missed connections.
• Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
• Adhered to traffic laws while navigating various road conditions, contributing to an excellent safety record for the company.
• Provided passenger assistance, collected fares and offered schedule and route information.
• Enhanced passenger satisfaction by providing timely and efficient transportation services.
• Assisted passengers with special needs, ensuring accessibility and convenience during their transit.
• Operated various types of buses, displaying adaptability and versatility in skill sets among different vehicles.
• I worked at Dominos Part-Time.

• Established successful procedures for day-to-day operations and long-term planning.
• Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
• Evaluated subcontractor performance regularly, ensuring adherence to contract requirements and maintaining accountability throughout the lifecycle of each project.
• Analyzed reports to identify areas of improvement and implement corrective action.
• Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
• Operated Road Grader, Loader, Backhoe, Skid Steer.
• Operated a Tar Trailer, Compactors. Jack Hammers ETC.
• I have a Flagger Certificate, Road Grader Certificate

• Completed sales and service documentation for customer and business records and provided receipts of purchase.
• Processed and reshelved return orders, checking for discrepancies, potential usage and technical issue.
• Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
• Contributed to higher sales by recommending appropriate parts and accessories based on customer needs.
• Maintained accurate inventory records, ensuring optimal stock levels and minimizing backorders.
• Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
• Increased customer satisfaction by providing knowledgeable assistance and efficient service at the parts counter.
• Managed returns and exchanges effectively, resolving customer issues promptly and professionally.