James Tapp
Aurora,CO
Overview
53
53
years of professional experience
Work History
Auto Repair Business Owner
Tapps Garage
Denver, CO
05.1968 - 03.2021
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Education
High School Diploma -
St Francis DeSale
Denver, CO06.1960
Skills
- Automotive Engineering
- Troubleshooting and Diagnosing
- Preparing Work Orders
- Fluid Changes
- Valid Driver's License
- Customer Orders
- Testing Devices
- Training Junior Team Members
- Specification Reading
- Labor Costs
- Work Orders and Documentation
- Job Scheduling
- Auto Mechanics
- Work Area Cleanliness
- Customer Service
- Diagnostic Procedures
- Work Orders
- Computerized Diagnostics
- ASE Certification
- Employee Evaluation
- Safety Practices
- Quality Assurance
- Tool Oversight
- Verbal and Written Communication
- Maintaining Clean Work Areas
- Team Collaboration
- Vehicle Maintenance and Repair
- Employee Performance
- New Employee Training
- Safety Procedures
- Vehicle Safety
- Vehicle Supervision
- Safety Meetings
- Vehicle Construction
Timeline
High School Diploma -
St Francis DeSale
Auto Repair Business Owner
Tapps Garage
05.1968 - 03.2021