James Tatarakis
Tempe,AZ
Summary
Proactive and self-motivated driver skilled in customer service and relationship management. Known for resolving issues promptly and maintaining high safety standards, ready to enhance operational efficiency and customer satisfaction. Dedicated to advancing skill set.
3 years of lift experience.
Five years of driving experience.
5+ years in customer service.
Overview
8
8
years of professional experience
Work History
Driver, Warehouse Orders
TBC Corporation
Fresno, California
06.2022 - 06.2025
- Operated delivery vehicles to transport warehouse orders efficiently.
- Maintained accurate records of deliveries and inventory movements.
- Inspected vehicles before and after trips to ensure safe operation.
- Loaded and unloaded products adhering to safety protocols.
- Assisted in training new drivers on safety practices and operational standards.
- Communicated with team members to resolve delivery issues promptly.
- Utilized lift equipment to transport materials across worksite efficiently.
- Adhered to all safety regulations set forth by OSHA, local laws and company policies.
Driver
Moraes Transportation
Fresno, California
06.2020 - 06.2022
- Conducted routine vehicle inspections to ensure compliance with safety standards.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Navigated efficiently using GPS systems to optimize routes and minimize delays.
- Assisted in training new drivers on company policies and safety protocols.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Customer Service Support Representative
Alorica
Fresno, California
08.2017 - 10.2019
- Trained new team members on customer service protocols to enhance overall performance.
- Collaborated with colleagues to improve service delivery processes and efficiency.
- Resolved escalated complaints using effective conflict resolution strategies.
- Monitored customer feedback to pinpoint areas for service enhancement.
- Ensured compliance with relevant laws and regulations governing customer service.
- Provided recommendations on additional products or services tailored to customer needs.
- Utilized problem-solving skills in addressing complex customer inquiries.
- Documented all customer interactions in company database to maintain accurate records.
Education
High School Diploma -
Central High School- East Campus
Fresno, CA06-2017
Skills
- Lift operation and vehicle inspection
- Equipment maintenance and safety compliance
- Route optimization and inventory management
- Order fulfillment and picking
- OSHA compliance and attention to detail
- Self-motivation and time management
- Customer service and relationship management
- Shipping and receiving
Languages
English
Professional
Timeline
Driver, Warehouse Orders
TBC Corporation
06.2022 - 06.2025
Driver
Moraes Transportation
06.2020 - 06.2022
Customer Service Support Representative
Alorica
08.2017 - 10.2019
High School Diploma -
Central High School- East Campus