James Taylor
AUSTIN,TX
Summary
Effective advisor significantly enhancing customer satisfaction and repeat business. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Consultant
SandyEllingson.com
04.2015 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Managed client relationships through regular check-ins and updates on project progress.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
- Increased overall revenue for RV Parks by helping to increase reservations through effective salesmanship and great negotiation skills.
Owner
Taylored Tile, Inc.
01.1984 - 04.2015
- Managed day-to-day business operations including supervising the sales team.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Education
High School Diploma -
Choctawhatchee Senior High School
Fort Walton Beach, FL05.1967
Skills
Problem-Solving
Attention to Detail
Team Leadership & Development
Client Relationships
Integrity and Honesty
Issue Resolution
Customer Relationship Management
Project Leadership
Certification
- OSHA 30 Hour Training
- Expert at ready Blueprints
Timeline
Consultant
SandyEllingson.com
04.2015 - Current
Owner
Taylored Tile, Inc.
01.1984 - 04.2015
High School Diploma -
Choctawhatchee Senior High School