James Taylor
Germantown,OH
Summary
Dynamic owner and operator with a proven track record at All Pro Towing, excelling in operations management and customer service. Expert in vehicle operation and safety compliance, I successfully identified growth opportunities and implemented quality assurance processes, enhancing client relationships and driving profitability. Passionate about delivering excellence in every endeavor.
Overview
18
18
years of professional experience
Work History
Owner
All Pro Towing
Centerville, Ohio
05.2016 - Current
- Identified new opportunities for growth, expansion, and diversification.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Set pricing structures according to market analytics and emerging trends.
- Implemented quality assurance processes to ensure product excellence.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Delegated work to staff, setting priorities and goals.
Mechanic/owner
Taylor Enterprises
Centerville, Ohio
06.2007 - Current
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Repaired, replaced and adjusted brakes.
- Estimated costs of vehicle repair.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
Owner/Operator Truck Driver
Watink
Watford City, North Dakota
06.2024 - 12.2024
- Processed shipment documents neatly and efficiently for each load.
- Worked well with dispatchers to communicate route and schedule changes.
- Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
- Adhered to company policies regarding safety and security measures.
- Maintained accurate mileage logs and other required documentation.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Education
CDL Class A - Commercial Transportation
Clark State Community College
Springfield, OH06-2024
High School Diploma -
Greene County Career Center
Xenia, OH06-1991
Skills
- Vehicle operation
- Safety compliance
- Route planning
- Customer service
- Time management
- Regulatory compliance
- Profit and loss
- Operations management
Timeline
Owner/Operator Truck Driver
Watink
06.2024 - 12.2024
Owner
All Pro Towing
05.2016 - Current
Mechanic/owner
Taylor Enterprises
06.2007 - Current
CDL Class A - Commercial Transportation
Clark State Community College
High School Diploma -
Greene County Career Center