JAMES TAYLOR
Chesapeake,VA
Overview
2025
2025
years of professional experience
Work History
Environmental Services Housekeeper
Sentara Norfolk General Hospital
05.2010 - 11.2024
- Ensured compliance with safety protocols and infection control procedures consistently.
- Collaborated with nursing staff to prioritize cleaning schedules based on patient needs.
- Trained new team members on proper cleaning techniques and hospital policies.
- Conducted routine inspections to identify areas needing maintenance or special attention.
- Implemented waste management practices to promote environmental sustainability in operations.
Sales Associate
Uptons Department Store
09.1993 - 1999
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Warehouse Worker
HOFHEIMERS SHOES
03.1979 - 1979
- Consistently lifted materials weighing as much as [Number] pounds.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
Sales Associate
Babies R Us
02.200 - 11.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels and organized merchandise displays to optimize sales potential.
- Processed transactions efficiently, ensuring customer satisfaction and accurate financial reporting.
- Trained new staff on operational procedures and customer service best practices.
- Collaborated with team members to improve store layout and promotional displays, increasing visibility of key products.
- Monitored stock levels and coordinated with suppliers to maintain product availability and minimize shortages.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
JANITOR
TOYCASTLE
1980 - 1980
- Maintained cleanliness and sanitation standards across multiple facilities.
- Operated cleaning equipment, including floor scrubbers and power vacuums.
- Developed efficient cleaning schedules to ensure timely completion of tasks.
Warehouse Worker
HOFHEIMERS SHOES
03.1983 - 09.1991
- Operated warehouse equipment, ensuring safe and efficient handling of products.
- Assisted in inventory management, tracking stock levels and organizing items for distribution.
- Maintained cleanliness of work area, adhering to safety regulations and company standards.
- Loaded and unloaded shipments, verifying accuracy against packing lists.
- Collaborated with team members to streamline workflow and improve operational efficiency.
- Learned proper techniques for lifting heavy items to minimize risk of injury.
- Participated in training sessions on warehouse safety protocols and equipment usage.
- Supported order fulfillment by picking and packing items accurately for shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Education
High School Diploma -
INDIAN RIVER HIGH
Chesapeake, VA06-1978
Skills
- Customer service
- Teamwork and collaboration
- Time management
Timeline
Environmental Services Housekeeper
Sentara Norfolk General Hospital
05.2010 - 11.2024
Sales Associate
Uptons Department Store
09.1993 - 1999
Warehouse Worker
HOFHEIMERS SHOES
03.1983 - 09.1991
Warehouse Worker
HOFHEIMERS SHOES
03.1979 - 1979
High School Diploma -
INDIAN RIVER HIGH
JANITOR
TOYCASTLE
1980 - 1980
Sales Associate
Babies R Us
02.200 - 11.2024