Summary
Overview
Work History
Education
Skills
Timeline
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James Taylor, Jr.

James Taylor, Jr.

Charlotte,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Over 10 years of experience in P&C claims.

Overview

10
10
years of professional experience

Work History

Salvage Specialist

Farmers Insurance Exchange
Charlotte, NC
04.2021 - Current
  • Managed inventory on all personal and commercial lines total loss vehicles.
  • Negotiated the release of vehicles and documents.
  • Provided guidance and training to Total Loss adjusters and Title Clerks.
  • Responsible for answering internal and external customer questions regarding title transfer documents and procedures.
  • Responsible for finding alternate sales options for problem claims.

Claims Technical Assistant

Metropolitan Property & Casualty Insurance Company
Charlotte, NC
02.2014 - 04.2021
  • Supported all P&C total loss claims.
  • Issued payments to insureds, claimants and vendors.
  • Educated customers on the proper execution of documents.
  • Verified incoming documents for accuracy and completion.

Education

Some College (No Degree) - Business Administration

University of North Carolina At Greensboro
Greensboro, NC

Skills

  • Critical Thinking
  • Friendly, Positive Attitude
  • Planning & Organizing
  • Data Management
  • Basic Math
  • Microsoft Office
  • Good Work Ethic
  • Active Listening
  • Training & Development
  • Organizational Skills
  • Problem Resolution
  • Customer Service

Timeline

Salvage Specialist

Farmers Insurance Exchange
04.2021 - Current

Claims Technical Assistant

Metropolitan Property & Casualty Insurance Company
02.2014 - 04.2021

Some College (No Degree) - Business Administration

University of North Carolina At Greensboro

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James Taylor, Jr.