Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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James Taylor Morgan

Orlando

Summary

Dynamic aviation professional with extensive experience at HorizonScope Solutions, excelling in UAS operations and customer service. Proven track record in risk mitigation and strategic project management, enhancing operational efficiency. Adept at leading teams and ensuring compliance with FAA regulations, delivering exceptional results in high-pressure environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pilot In Command SUAS

HorizonScope Solutions
Orlando
01.2024 - Current
  • Ensured compliance with local laws and regulations governing use of unmanned aircraft systems.
  • Identified potential hazards associated with UAS operations, taking steps to mitigate risks accordingly.
  • Designed precise itineraries for various clients, including roofing firms and Chick-fil-a.
  • Conducted post-flight inspections to assess the condition of the drone after each mission.
  • Communicated effectively with customers to provide updates on progress and answer questions about services provided by the company.
  • Analyzed aerial images to identify potential problems or areas of improvement.

Operations Manager

Lighthouse Aircraft Detailing
Orlando
10.2018 - Current

Managed daily operations, optimizing workflows, and improving efficiency across departments.

• Led a team of 11 employees, providing coaching, performance evaluations, and strategic direction.

• Developed and implemented cost-saving initiatives

• Streamlined supply chain and inventory management, improving order fulfillment and reducing waste.

• Established KPIs to track productivity, quality, and customer satisfaction

• Collaborated with senior leadership to develop business strategies and drive growth.

• Ensured compliance with industry regulations, company policies, and safety standards.

Line Service Technician

Atlantic Aviation
Orlando
09.2016 - 10.2018
  • Maintained high standards of customer care for arriving and departing clients at Fixed Base Operator.
  • Transported aircraft efficiently across airport zones.
  • Skilled at managing operations involving a wide range of aviation and business jets.
  • Provided fueling services to aircraft.
  • Monitored weather conditions to ensure safe operation of aircrafts during taxiing activities.
  • Strictly followed safety rules and regulations set by FAA while performing duties on ramp area.

Education

Bachelor of Science - Aviation/Aerospace -Minor in Aviation Security

Everglades University
Maitland, FL
06.2016

Aeronautics

Embry-Riddle Aeronautical University
Daytona Beach, FL
01.2013

Skills

  • Customer service
  • Computer literacy
  • Leadership
  • Project Management
  • Knowledge of FAA Regulations
  • DJI systems
  • Microsoft Office Suite
  • Proficient Verbal Communication
  • UAS operations
  • Team leadership
  • Project management
  • Performance evaluation
  • Airport operations and ramp safety
  • Fatigue and stress management
  • Flight planning

Certification

  • Part 107 Remote Pilot License
  • Private Pilot Ground School
  • MzeroA 107 Ground School Certification

Languages

English
Professional

Accomplishments

  • Awarded Client recognition and Bonuses for excellent customer service from ; NASCAR Aviation, Johnsonville Aviation, FlexJet
  • Lead Company booth at NBAA Orlando regional Forum 2025
  • Featured Pilot on the week The Droning Pilot company Webpage

Timeline

Pilot In Command SUAS

HorizonScope Solutions
01.2024 - Current

Operations Manager

Lighthouse Aircraft Detailing
10.2018 - Current

Line Service Technician

Atlantic Aviation
09.2016 - 10.2018

Bachelor of Science - Aviation/Aerospace -Minor in Aviation Security

Everglades University

Aeronautics

Embry-Riddle Aeronautical University
James Taylor Morgan