Dynamic aviation professional with extensive experience at HorizonScope Solutions, excelling in UAS operations and customer service. Proven track record in risk mitigation and strategic project management, enhancing operational efficiency. Adept at leading teams and ensuring compliance with FAA regulations, delivering exceptional results in high-pressure environments.
Managed daily operations, optimizing workflows, and improving efficiency across departments.
• Led a team of 11 employees, providing coaching, performance evaluations, and strategic direction.
• Developed and implemented cost-saving initiatives
• Streamlined supply chain and inventory management, improving order fulfillment and reducing waste.
• Established KPIs to track productivity, quality, and customer satisfaction
• Collaborated with senior leadership to develop business strategies and drive growth.
• Ensured compliance with industry regulations, company policies, and safety standards.