James Terry
Salem,WI
Summary
- Results-focused Public Safety and Security management professional offering over 25 years of progressive leadership experience.
- Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
- Knowledge of corporate processes, procedures, and facility operations offering outstanding presentation, communication, and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude.
- Public Safety and Security professional skilled in talent recruiting, asset protection, financial management, and customer relations.
Overview
23
23
years of professional experience
Work History
Field Director of Security and Public Safety
Advocate Aurora Healthcare
07.2018 - Current
- Enhanced production methods and improved employee motivation to maximize team productivity
- Review completed work at each site to verify consistency, quality and the overall conforming to the creative plans established
- Reduce process gaps between regional sites armed and unarmed as well as between state lines, and effectively direct multiple area managers and employees
- Oversee and lead administration reporting, budgeting, productivity and scheduling protocols
- Collaboration with all related PSA (Patient Service Areas) Administration Matrix Leaders and projects /planning
- Streamlining and communicating cultural awareness
- Direct taser implementation and standardization between remaining Advocate sites and all Aurora/Wisconsin inclusive of the education necessary
- Project Director to introduce and create consistency for all Public Safety incident reporting via universal system and methodology
- Leading in the overall Public Safety policy integration for both Advocate and Aurora
- Maintaining a tier one status in Culture of Safety and Team Member Engagement / Greater Milwaukee and South Wisconsin PSA's
- Maintain a collaborative and close relationship with local / State and Federal Law Enforcement
Multi Site Public Safety Manager
Advocate Health Care
10.2014 - 07.2018
- Directed training improvements to reduce knowledge gaps
- Manage proprietary Public Safety Personnel
- Responsible for all security and safety issues, security planning, and procedures for all managed sites
- Manage Access Control
- Manage Facility Fire systems and digital video systems/hardware
- Responsible for budgets and billing for all managed sites
- Oversee Emergency Response Program
- Oversee and train Public Safety / Security personnel in Management of Aggressive Behavior (MOAB)
- Pressure Point Control Techniques (PPCT)
- Collaborated with employees to engage them via rationalization as to why training, drilling, and simulations are a vital part of safety and security
- Conducted internal investigations
- Worked with law enforcement officials related to investigations
- Experienced day to day risk assessments, vulnerability assessments, security surveys and project management
- International Organization for Standardization 9001 2008
Illinois Multi Manager Security and Public Safety
Health Care Service Corporation
05.2001 - 04.2014
- Illinois Multi Site Manager of Security and Public Safety Department with multi-state and site responsibilities
- Managed proprietary security and contract security services
- Responsible for all security and safety issues, security planning, and procedures for all managed sites
- Managed Access Control for all Illinois sites
- Managed Facility Fire systems and digital video systems/hardware
- Managed Data Center Operations/Information Security
- Managed and developed security system projects Enterprise wide
- Negotiated contracts for security services
- Responsible for budgets and billing for all managed sites
- Oversaw Emergency Medical Technician Program
- Oversaw and trained all Security personnel and Emergency Response Teams
- Conducted internal investigations
- Worked with law enforcement officials related to investigations
- Fire Safety Director/Incident Commander for Chicago Headquarters
- Developed and implemented Enterprise policies and procedures
- Developed and lead functional exercises to competency Department operations, procedures, systems, and responses enterprise wide
- Managed New Hire Backgrounds
- Managed a 4 year construction project which involved the addition of 24 stories to an already existing 33 story building
- Experienced day to day risk assessments, vulnerability assessments, security surveys, project management, business continuity, employee travel safety, and executive protection concepts
- Ongoing Monthly Safety Inspections
- International Organization for Standardization 9001 2008
- Partnered with multiple Law Enforcement Agencies
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZSkills
- Self-motivated
- Customer-oriented
- Leadership/communication skills
- Employee relations
- Project management
- Business operations organization
- Public Safety and Security / Armed / Unarmed
- Licensed Fire Armed Certified in Wisconsin and Illinois
- Life Safety
- Incident Command
- Risk assessments
- Vulnerability assessments
- Security surveys
- ISO 9001 2008
Affiliations
Building Owners and Managers Association of Chicago
Illinois Chiefs
ASIS
Timeline
Field Director of Security and Public Safety
Advocate Aurora Healthcare
07.2018 - Current
Multi Site Public Safety Manager
Advocate Health Care
10.2014 - 07.2018
Illinois Multi Manager Security and Public Safety
Health Care Service Corporation
05.2001 - 04.2014
Bachelor of Science - Criminal Justice
University of Phoenix
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