James Thomas
Beaumont,TX
Summary
Adept Repair Technician with a proven track record at Guitar Center, enhancing customer satisfaction through expert repairs and personalized instrument care advice. Excelled in electrical troubleshooting and soldering, coupled with exceptional customer service skills. Demonstrated self-motivation and efficiency, significantly contributing to the repairs department's success at Guitar Center.
Overview
2
2
years of professional experience
Work History
Repair Technician
Guitar Center
11.2022 - Current
- Maintaining inventory of repair supplies and ordered parts.
- Utilizing a variety of tools and diagnostic equipment to complete repairs.
- Instrument setup customization tailored to individual client preferences, enhancing overall playing experience.
- Developed strong relationships with customers by offering personalized advice on proper instrument care and maintenance practices.
Intern
Better Business Bureau
06.2022 - 08.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Education
High School Diploma -
Thomas Home Education
Beaumont, TX03.2021
Skills
- Customer Service
- Soldering Proficiency
- Electrical Troubleshooting
- Self Motivation
Timeline
Repair Technician
Guitar Center
11.2022 - Current
Intern
Better Business Bureau
06.2022 - 08.2022
High School Diploma -
Thomas Home Education
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