JAMES THOMAS PERRY
Pensacola,FL
Summary
Professional engineer prepared for this role. Expertise in problem-solving, system optimization, and project management. Strong focus on team collaboration and achieving results. Reliable and adaptable with skills in CAD, process improvement, and technical analysis. Known for effective communication and innovative solutions.
Overview
6
6
years of professional experience
Work History
Lead Platforms Engineer
Republic National Distributing Company (RNDC)
Remote
03.2023 - Current
- Rebuilt enterprise monitoring from the ground up, consolidating ~25 tools into SCOM, SolarWinds, and SquaredUp within 60 days, significantly improving visibility and operational maturity.
- Led monitoring consolidation strategy, reducing platforms from ~25 to 3 and delivering ~$1.5M+ in annual cost savings.
- Integrated monitoring platforms with ServiceNow, enabling automated alerting, incident creation, and CMDB population via SCOM, MECM, Intune, and ThousandEyes.
- Established SRE practices in AWS using CloudWatch Synthetics (Canaries), Prometheus, and Grafana.
- Engineered AWS infrastructure using EC2, Route 53, Terraform, and GitHub-based CI/CD pipelines.
- Served as escalation lead for critical Windows infrastructure, resolving complex enterprise issues.
- Redesigned Active Directory, simplifying domain structure and automating server onboarding (OU/site/location assignment).
- Developed automation solutions for operational efficiency, including HR lifecycle workflows and system modernization using Power Platform.
- Successfully implemented Microsoft Purview after prior failed attempts, delivering a fully functional data governance solution.
- Engineered endpoint management solutions with MECM and Intune, including custom packaging and automated deployments.
- Remote
Senior Cloud Consultant
Microsoft (Contract - Tanisha Systems / Hanu)
Remote
10.2022 - 03.2023
- Selected to support enterprise customers within the SCOM Product Group (POD), managing 5 large-scale environments.
- Delivered solutions across SCOM, MECM, Intune, and Azure in hybrid enterprise environments.
- Designed and implemented custom monitoring solutions, including Management Pack authoring and tuning to improve signal-to-noise ratio.
- Led deep-dive engagements across monitoring, endpoint management, and infrastructure modernization.
- Delivered internal training on SNMP/WMI monitoring and SquaredUp dashboards; enabled adoption of Silect MP Authoring tools.
- Recognized as a technical leader, mentoring peers and contributing reusable engineering solutions.
- Translated complex business requirements into actionable monitoring, alerting, and dashboard solutions.
- Remote
- Client Engagement - CDW (Hoag Health System):
- Architected and delivered an enterprise vulnerability remediation platform integrating Tenable, MECM, Intune, and ServiceNow.
- Automated remediation using MECM baselines and Intune policies, enabling continuous vulnerability resolution.
- Eliminated 150K+ vulnerability incidents through automation and ServiceNow auto-remediation workflows.
- Served as technical lead as the engagement scaled across the organization.
Senior Consultant
Quisitive / (Formerly Catapult)
Remote
10.2021 - 10.2022
- Converted from consultant to full-time based on high-impact delivery across enterprise environments.
- Delivered complex monitoring solutions, including Linux/Unix integration with SCOM alongside senior engineers.
- Resolved critical monitoring challenges by completing custom solutions, improving visibility and reducing time-to-resolution.
- Provided advanced engineering support across MECM and Intune for enterprise endpoint management.
- Designed and implemented PKI and security hardening solutions, including DISA STIG compliance via Group Policy and endpoint tools.
- Built Azure monitoring solutions using Application Insights with proactive alerting and performance tracking.
- Partnered with enterprise customers to improve monitoring maturity, security posture, and operational efficiency.
- Remote
Senior Consultant
PNC Bank
Remote
10.2019 - 01.2021
- Engineered and supported enterprise monitoring platforms including MECM, SCOM, SquaredUp, New Relic, and Dynatrace.
- Designed dashboards and alerting strategies to improve visibility and reduce mean time to resolution (MTTR).
- Remote
- Client Engagement - UPC Insurance:
- Built enterprise monitoring from the ground up using SCOM and SquaredUp.
- Implemented MECM for standardized workstation imaging and automated patching.
- Established endpoint management practices and initiated transition to Microsoft Intune.
- Delivered scalable solutions that improved operational efficiency and system reliability.
Education
Some College (No Degree) - Information And Computer Systems
Coastal Carolina University
Conway, SCSkills
- AWS (EC2, Route 53, CloudWatch, Synthetics), Azure, Terraform, CI/CD, SCOM, SolarWinds, SquaredUp, Prometheus, Grafana, New Relic, Dynatrace, Azure Monitor, App Insights, MECM (SCCM), Intune, Autopilot, Patch Management, OS Deployment
- PowerShell, REST APIs, Automation (Power Automate), ServiceNow (Incident, CMDB, Event Management) Security: Purview, PKI, STIG, NIST, AppLocker, IAM, Power Platform, Tenable, Linux/Unix
Timeline
Lead Platforms Engineer
Republic National Distributing Company (RNDC)
03.2023 - Current
Senior Cloud Consultant
Microsoft (Contract - Tanisha Systems / Hanu)
10.2022 - 03.2023
Senior Consultant
Quisitive / (Formerly Catapult)
10.2021 - 10.2022
Senior Consultant
PNC Bank
10.2019 - 01.2021
Some College (No Degree) - Information And Computer Systems
Coastal Carolina University