Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
James Threet

James Threet

Las Vegas,NV

Summary

Dynamic Store Manager with a proven track record at Popcorn Girl, excelling in team leadership and employee training. Skilled in budget development and inventory management, I foster a collaborative environment that enhances customer satisfaction. Recognized for resolving issues effectively, I bring strong communication and problem-solving abilities to drive operational success.

Overview

15
15
years of professional experience

Work History

Store Manager

Popcorn Girl
09.2015 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees .
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members. Hired 94 employees so far during my tenure.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Assistant Manager

Dunkin' Donuts
08.2012 - 09.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs 3 days a week.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Ski Lift Operator

Las Vegas Ski and Snowboard Resort
02.2010 - 04.2012
  • Assisted in training new Ski Lift Operators, resulting in a smoother onboarding process and more efficient team performance 5 days a week.
  • Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
  • Fostered relationships with other departments within the resort to coordinate seamless transitions between various activities and services for guests.
  • Contributed to a positive work culture by actively participating in team meetings, sharing feedback, and offering suggestions for improvement.

Education

No Degree - General Studies

Norte Dame De Namur
Belmont, CA
05-2011

High School Diploma -

Centennial HS
Las Vegas, NV
05.2008

Skills

  • Proficient in Microsoft Excel and various spreadsheets
  • Excellent in communication and working as a team
  • Multitasking and organization
  • Budget development
  • Team building and leadership
  • Employee training
  • Team leadership and coaching
  • Problem-solving and emergency situations

Timeline

Store Manager

Popcorn Girl
09.2015 - Current

Assistant Manager

Dunkin' Donuts
08.2012 - 09.2015

Ski Lift Operator

Las Vegas Ski and Snowboard Resort
02.2010 - 04.2012

No Degree - General Studies

Norte Dame De Namur

High School Diploma -

Centennial HS