James Tinney
Tampa,FL
Summary
Highly efficient employee well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Collaborative Associate
Smoothie King
08.2023 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Maintained relationships with customers to maximize sales opportunities.
- Trained and mentored junior staff on customer service strategies and techniques.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Followed store opening as well as closing procedures in order to make sure everything runs smoothly
Logistics Specialist
Encore Brands
05.2023 - Current
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Basketball Skill Development Specialist
Private Clients
06.2023 - 02.2024
- Private 1 on 1 basketball training sessions
- Developed strong client relationships through consistent communication and attentive service.
- Helped to develop basketball skills and mindset.
- Interpreted clients' needs and introduced drills and practice to meet these needs.
Youth Development Counselor
Plant High School
06.2021 - 06.2023
- Provided guidance on goal-setting and decision-making processes, empowering youths to take ownership of their personal growth trajectories.
- Coordinated volunteer efforts to enhance program offerings and provide additional opportunities for community involvement among youths.
- Facilitated open communication between youths, their families, and other support systems to ensure consistency in care.
- Helped young kids become better basketball players
- Coached my own team of 3 and lead them to a camp championship
- won counselor of the week 2 times
Interior Relocation Specialist
Private Households
06.2021 - 08.2021
- Conducted post-move follow-ups with clients to assess their satisfaction levels and gather feedback for continuous improvement efforts.
- Managed all aspects of client relocations, ensuring a seamless transition and minimal disruption to their lives.
- Provided emotional support to clients during the relocation process, understanding the challenges they faced and offering practical solutions to ease their burden.
- Built great connections with clients in this field of work
Education
High School Diploma -
Plant High School
Tampa, FL05.2024
Skills
- Microsft office
- Adobe photoshop
- Adobe Indesign
- Gmail
- Communication
- Leadership
- Teamwork
Certification
Adobe Photoshop
Adobe Indesign
Timeline
Collaborative Associate
Smoothie King
08.2023 - Current
Basketball Skill Development Specialist
Private Clients
06.2023 - 02.2024
Logistics Specialist
Encore Brands
05.2023 - Current
Youth Development Counselor
Plant High School
06.2021 - 06.2023
Interior Relocation Specialist
Private Households
06.2021 - 08.2021
High School Diploma -
Plant High School