James Tolbert
Online Adjunct Professor/ Information And Technology Specialist
Montgomery,AL
Summary
Experienced Information Technology and Networking specialist with over 20 years of work in the Municipal Court system and higher education at Faulkner University. Proficient in IT system management, database administration, financial aid systems, and technical training. Skilled at creating instructional materials, managing projects, and mentoring professionals in fast-paced and evolving environments. Seeking an online adjunct professor position to leverage extensive IT and management experience to educate and inspire future professionals.
Overview
28
28
years of professional experience
Work History
Financial Aid Systems Specialist
Faulkner University
Montgomery, Alabama
01.2021 - Current
- Manage Financial Aid software systems (PowerFAIDS, EDExpress, EdConnect, COD, NSLDS, FSA Partner).
- Process federal loans, scholarships, and grants; reconcile data with state and federal systems.
- Design and generate financial reports for institutional and federal compliance.
- Create and manage user profiles and training for new employees in the Financial Aid department.
- Collaborate with IT and administrative departments to streamline workflows and improve data accuracy.
Operations Supervisor / IT Technician
City of Montgomery Municipal Court
01.1998 - 01.2020
- Lead IT operations for the Municipal Court, overseeing system maintenance, software updates, and network security.
- Supervise installation, repair, and upgrades of computers, printers, scanners, and routers.
- Project Manager for Benchmark, Partech, and American Traffic Solution systems, including migration from IBM I-series to SQL databases.
- Implement legislative system changes, ensuring compliance and staff training on new procedures.
- Develop and maintain financial, traffic, and parking data reports for city, county, and state agencies.
- Train magistrates and court personnel on updated laws, court costs, and digital systems.
- Serve as TAC (Terminal Access Coordinator), maintaining NCIC certifications for end-users.
- Completed bi-weekly payroll for 30+ employees.
Education
Master's Degree - Management
Faulkner University
Montgomery, ALMaster's Degree - Justice Administration
Faulkner University
Montgomery, ALBachelor’s Degree - Applied Computer Science/Minor in Criminal Justice
Troy University
Montgomery, ALAssociate Degree - Computer Science
Troy University
Montgomery, ALCertificate - SQL Fundamentals/Advanced
Auburn University of Montgomery
Montgomery, ALCertificate - Certified Municipal Court Magistrate
Administrative Office of Courts
Montgomery, ALCertificate - Certified Municipal Manager
Auburn University of Montgomery
NCIC certification -
Alabama Criminal Justice Information Center
Montgomery, ALTAC - undefined
Terminal Access Coordinator for the Municipal Court
Skills
Creating engaging, student-centered learning materials
Clear communication and digital classroom presence
Assessment design and rubric creation
Virtual office hours & student advising
Providing constructive feedback
Managing diverse learning styles
Curriculum alignment with program outcomes
Course quality assurance and continuous improvement
Federal loan processing
User profile management
Staff training
IT operations leadership
Data accuracy improvement
Project management
Digital system training
End-user certification
Systems integration
Data analytics
End-user training
Operating systems
Team building
Accomplishments
- Trained and led technical support teams.
- Completed intensive training in database fundamentals and software engineering.
Timeline
Financial Aid Systems Specialist
Faulkner University
01.2021 - Current
Operations Supervisor / IT Technician
City of Montgomery Municipal Court
01.1998 - 01.2020
Certificate - Certified Municipal Manager
Auburn University of Montgomery
TAC - undefined
Terminal Access Coordinator for the Municipal Court
Master's Degree - Management
Faulkner University
Master's Degree - Justice Administration
Faulkner University
Bachelor’s Degree - Applied Computer Science/Minor in Criminal Justice
Troy University
Associate Degree - Computer Science
Troy University
Certificate - SQL Fundamentals/Advanced
Auburn University of Montgomery
Certificate - Certified Municipal Court Magistrate
Administrative Office of Courts
NCIC certification -
Alabama Criminal Justice Information Center