James Torres
San Antonio
Summary
Dynamic customer service professional with extensive experience at Peter Piper Pizza Inc. Experienced in enhancing customer satisfaction through effective communication and product recommendations. Skilled in cash handling and point-of-sale operations, demonstrating accuracy and attention to detail. Patient and willing to work with others. Loyal, willing to work any shift at anytime. Willingness to learn and grow at any position needed, willingness to bounce around positions to help co-workers and customers.
Overview
2
2
years of professional experience
Work History
Cash Register Clerk
Peter Piper Pizza Inc
05.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and inquiries, enhancing overall service experience.
- Maintained cleanliness and organization of cash register area to promote operational efficiency.
- Handled cash and credit transactions accurately, ensuring balanced registers at end of shifts.
- Assisted in maintaining accurate cash drawer balances throughout shifts.
- Addressed customer needs and made product recommendations to increase sales.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each s
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Customer Service
Peter Piper Pizza Inc
05.2024 - Current
- Provided exceptional customer service by addressing client inquiries promptly and accurately.
- Provided exceptional customer service, addressing concerns and explaining repair processes.
- Negotiated with suppliers to improve product quality received by customer service.
- Delivered exceptional customer service, resulting in increased client satisfaction scores.
- Trained new cafe workers in sales, customer service, and safety.
- Provided excellent customer service, addressing guest concerns promptly and professionally.
- Managed customer service operations, including taking orders and resolving complaints.
- Maintained in-store presence to provide excellent customer service.
Education
High School Diploma -
John Jay
San Antonio, TXSkills
- Customer transaction processing
- Point-of-sale operation
- Cash handling accuracy
- Product recommendations
- Sales support skills
- Flexible scheduling
- Cleanliness maintenance
- Team collaboration
- Communication skills
- Patience and empathy
Languages
English
Full Professional
Interests
- Cooking
- Photography
- Video Gaming
- Team Sports
Timeline
Cash Register Clerk
Peter Piper Pizza Inc
05.2024 - Current
Customer Service
Peter Piper Pizza Inc
05.2024 - Current
High School Diploma -
John Jay