James Tunstall

• Directed mechanics, breakdown administrators, and parts personnel to enhance operational efficiency.
• Organized and executed major repairs or replacements of machinery, equipment, and systems.
• Managed staff assignments, outlining key priorities and objectives.
• Coordinated with various departments to synchronize preventative maintenance efforts.
• Repaired and maintained permanent structures and fencing regularly to improve building presentation and safety.
• Delivered leadership, insight, and mentoring to newly hired employees, enhancing understanding of various company programs.
• Guided staff on optimal strategies for efficient resource utilization while reducing downtime caused by repairs or replacements.
• Manage all work schedules and payroll processes.

• Led a team of 40 to 50 drivers at Henkel (Dial), ensuring seamless operations around the clock.
  Directed logistics and scheduling for a 24/7 service environment.
• Oversaw financial management, budget management, accounting and payroll activities.
• Addressed customer concerns with suitable solutions.
• Prepared staff work schedules and assigned team members to specific duties.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Executed shuttle and spotter driving duties at Henkel location.

• Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
• Managed unexpected emergencies and route changes with calm and professionalism.
• Maintained safe driving habits to protect property and general public on roadways.

• Recognized by management for providing exceptional customer service.
• Assisted with customer requests and answered questions to improve satisfaction.
• Updated and maintained databases with current information.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.

• Loaded and unloaded cargo using forklifts or other material handling equipment.
• Monitored changes in roads, construction sites, traffic conditions, and perilous curves to ensure efficient route selection.
• Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
• Inspected truck before and after trips, ensuring all safety regulations were followed.
• Observed driving regulations and safety procedures, maintaining excellent safe driving record.
• Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.