James Turnbow
Copperas Cove,TX
Summary
Forward-thinking professional with 20+ years of experience in demanding, deadline-driven environments. Highly skilled in servicing data center HVAC and backup power systems, conducting repairs and warranty work. Exceptional expertise in electrical and mechanical diagnostics, installations, and repairs. Recognized consistently for outstanding performance, customer service, and quality work. Organized and dependable candidate adept at managing multiple priorities with a positive attitude. Detail-oriented, organized, and meticulous employee who works at a fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Seeking a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills with a proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Critical Environment Engineer
JLL, Jones Lang LaSalle
01.2024 - Current
- Provided input to team lead regarding areas for process and procedural improvement.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Participated in formal internal design reviews of proposed products and components.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Trained and mentored junior engineers, providing guidance and direction.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Diagnosed and repaired problems with electrical and mechanical systems.
Senior Field Service Technician
Mission Critical Facilities International
05.2022 - 01.2024
- Properly completed work reports for each field visit.
- Diagnosed errors and determined proper solutions.
- Discussed and recommended service options with customers and explained costs involved.
- Interacted with vendors, upper management and peers.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Safely operated company to travel to service sites.
- Operated hand tools and power equipment according to company safety procedures.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Produced extensive service reports.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Provided telephone support to customers by determining cause of issue and explaining most effective solution.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Followed safety procedures to avoid injuries in field.
- Responded quickly to emergency maintenance requests for timely on-call support.
Battalion Power Generation NCOIC
US Army National Guard
01.2006 - 12.2023
- Handled administrative requirements, maintained records and submitted operational reports.
- Created plans and communicated deadlines to complete projects on time.
- Used Microsoft Word and other software tools to create documents and other communications.
- Developed team communications and information for meetings.
- Exceeded goals through effective task prioritization and great work ethic.
- Mentored and guided employees to foster proper completion of assigned duties.
- Cross-trained and provided backup support for organizational leadership.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Repaired and maintained power system mechanical, hydraulic, and electrical components.
- Assessed and restored diesel, gasoline and turbine power units.
- Documented vehicle and system data for recordkeeping purposes.
- Performed technical inspections to evaluate unit readiness.
- Adhered to generator reset procedures established by Department of Defense.
- Completed tests, troubleshooting and repairs on electrical controls, motors and electricity-generating components.
- Repaired heavy and light equipment such as forklifts and military vehicles.
- Installed and maintained generator sets and equipment.
- Diagnosed and repaired mechanical issues on diesel, natural gas and propane gensets.
- Organized and managed smooth preventive maintenance tasks such as evaluating part functionality, cleaning components and removing old seals and gaskets.
- Removed and replaced malfunctioning and worn parts to maximize system longevity and performance.
- Installed, tested and calibrated commercial electrical equipment to meet use demands.
- Applied functional knowledge and troubleshooting abilities to isolate and diagnose diverse faults.
- Kept robust spare parts inventory based on expected needs to minimize downtime.
- Located and addressed electrical connection issues such as frayed wires and worn insulation to prevent larger problems.
- Enhanced team performance with smooth distribution of needed supplies and subassemblies to each member.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Critical Environment Technician 3
T-5 Data Centers
04.2021 - 05.2022
- Maintained compliance with regulatory standards and safety requirements.
- Addressed routine equipment maintenance according to established schedule.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Applied critical thinking and research to address complex issues.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
Critical Environment Technician 2
Amentum
07.2019 - 04.2021
- Tested components and systems to evaluate performance and identify concerns.
- Drafted preventive maintenance schedule to support equipment longevity.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Completed job reports and logs immediately following service calls.
- Prioritized tasks and planned workflows to meet operational targets.
Critical Environment Technician
ABM Building Value
12.2014 - 07.2017
- Identified and reported problem devices and replaced defective parts.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Recorded received products into database using asset tags information, product manufacturer, model and serial number.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Installed components to improve HVAC system performance.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems and package units in commercial or residential buildings.
- Oversaw all of the maintenance for over 22, 2.5 Megawatt Generators.
Education
No Degree - Business Management
Southern New Hampshire University
Hooksett, NHHigh School Diploma -
Klein High School
Klein, TX05.2022
Certificate - Organizational Leadership
US Army Basic Leaders Course
Ball, LA05.2017
Certificate - Power Generation Equipment Repair
U.S. Army Ordnance Mechanical Maintenance School
Aberdeen Proving Ground, MD07.2006
Skills
- Issue escalation
- Hardware and software installation
- Technical Analysis
- Customer training
- Technical data analysis
- Proficient in Microsoft Office
- Installation and maintenance
- Workflow Management
- Team Supervision
- Component testing
- Safety standards and protocols
- Technical Writing
- Feedback
- Project Management
- Interpersonal Skills
- Technical Support
- Scheduling
- Environment Management
- Provide Training
- Client Requirements
- Complex System
- Develop Programs
- System Design
- Product Development
- Process Improvement
- System Troubleshooting
- Prototype building
- Quality Control
- Root Cause Analysis
- Technical reporting
- Schematic reading
- Prototype testing
- Project Planning
- Quality Assurance Controls
- Environmental Compliance
- Energy efficiency
- Electrical Systems
- Design troubleshooting
- Design optimization
- Technical diagram generation
Certification
Critical Environment Technician 1 - CET 1
Critical Environment Technician 2 - CET 2
Critical Environment Technician 3 - CET 3
608 Universal EPA Certification, ESCO
OSHA - 10
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balancePaid time offHealthcare benefits401k matchPaid sick leaveTimeline
Critical Environment Engineer
JLL, Jones Lang LaSalle
01.2024 - Current
Senior Field Service Technician
Mission Critical Facilities International
05.2022 - 01.2024
Critical Environment Technician 3
T-5 Data Centers
04.2021 - 05.2022
Critical Environment Technician 2
Amentum
07.2019 - 04.2021
Critical Environment Technician
ABM Building Value
12.2014 - 07.2017
Battalion Power Generation NCOIC
US Army National Guard
01.2006 - 12.2023
High School Diploma -
Klein High School
Certificate - Power Generation Equipment Repair
U.S. Army Ordnance Mechanical Maintenance School
No Degree - Business Management
Southern New Hampshire University
Certificate - Organizational Leadership
US Army Basic Leaders Course
Similar Profiles
Michael GreeneMichael Greene
Senior Director of Operations at JLL, Jones Lang LaSalleSenior Director of Operations at JLL, Jones Lang LaSalle
Puneet AttriPuneet Attri
Transport Executive at JLL, Jones Lang LaSalleTransport Executive at JLL, Jones Lang LaSalle
Avinash GarikaAvinash Garika
Asst. Facilities Manager at JLL - Jones Lang Lasalle (SERVICENOW)Asst. Facilities Manager at JLL - Jones Lang Lasalle (SERVICENOW)
Cameron TuckerCameron Tucker
Chief Engineer at JLL, Jones Lang LaSalleChief Engineer at JLL, Jones Lang LaSalle
Jaylen DoddJaylen Dodd
Cable Lineman Helper at Self Employed ServicesCable Lineman Helper at Self Employed Services