James Ungard II

Working as a team with additional Finance personal and Desk Managers to optimizing Sales Department Profitability with added value to vehicles by using a Menu selling system. Helping customers purchase a wide variety of products including VSC, GAP Protection, Priority Maintenance Programs, Tire and Wheel programs along with other available products.

Create relations with finance institutions to create extra profitability for the department in addition to providing a better buying experience for out customers.

Facilitated process improvements by automating manual tasks, increasing efficiency within the finance function.

Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.

• Implemented a new department within the dealership to provide the dealership with additional profitability. The dealership did not have a dedicated finance department in place. Added an additional 35% profitability to the sales department.
• Assisted with recruiting, interviewing, and hiring new department employees for sales and training new employees for additional finance personnel.

• Increased dealership profitability by over 200% after the first complete year and an additional 100% after the completion of the second year.
• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.