Volunteer work at GLAAD
James Urias
Server
Mission Hills,United States
Summary
Highly experienced Server with over eight years in the industry. Proven skills in verbal and written communication and problem-solving combined with unsurpassed work ethic, proactive mindset and detail-oriented approach.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
1
1
Language
Work History
Server
Yard House
Northridge, CA
08.2019 - Current
- Provided exceptional service to average of 35 guests per rotation.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Asked guests about meals to assess satisfaction and collect vital feedback to improve operations.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Server
Din Tai Fung
Glendale, IL
02.2017 - 07.2019
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Education
Bachelor of Arts - Deaf Studies
California State University of Northridge
Northridge 08.2019 - 05.2021
Associate of Arts - American Sign Language Interpreting
College of The Canyons
Valencia 08.2015 - 05.2019
Skills
American Sign Language - Advanced Level
undefinedCertification
First Aid/CPR/AED
Interests
Child Care
Deaf Community involvement
Timeline
First Aid/CPR/AED
08-2020
Server
Yard House
08.2019 - Current
Bachelor of Arts - Deaf Studies
California State University of Northridge
08.2019 - 05.2021
Server
Din Tai Fung
02.2017 - 07.2019
Associate of Arts - American Sign Language Interpreting
College of The Canyons
08.2015 - 05.2019
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