Summary
Overview
Work History
Education
Skills
References
Timeline
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James Valdez

Kirtland,NM

Summary

Experienced Driver with proven expertise in navigation and timely deliveries. Strong visual memory and directional skills enhance route planning efficiency. Committed to continuous learning and innovation, with a focus on delivering exceptional customer service and improving satisfaction. Recognized for analytical thinking and problem-solving abilities in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Head of Detail

Enzo's Auto Sales
Farmington , NM
07.2024 - Current
  • Monitored employee performance, delivering feedback to enhance productivity and efficiency.
  • Guided team members to improve workflow and operational effectiveness.
  • Maintained accurate records of inventory levels, stock movements, and customer orders.
  • Ensured customer satisfaction through exceptional service and meticulous attention to detail.
  • Trained team members on proper vehicle washing, waxing, and vacuuming techniques.
  • Maintained composure in stressful situations, effectively diffusing tension.
  • Conducted interviews for prospective employees, providing valuable input to HR on hiring decisions.

Delivery Driver

Jimmy John's Gourmet Sandwiches
Farmington , NM
09.2023 - 06.2024
  • Maintained accurate records of goods delivered and processed customer payments.
  • Inspected delivery vehicle prior to each trip to ensure optimal safety and performance.
  • Cleaned interior and exterior of delivery vehicle at end of shift.
  • Delivered goods promptly while adhering to speed limits and traffic regulations.
  • Communicated with dispatch regarding delays or issues encountered during routes.
  • Performed pre-trip inspections in accordance with company guidelines.
  • Monitored fuel levels throughout shifts, refueling as necessary.
  • Resolved customer complaints professionally, fostering positive relationships.

Automotive Detailer

AutoMax Truck and Car Center
Farmington , NM
05.2022 - 11.2022
  • Operated air compressors to effectively blow dust from dashboards and consoles.
  • Adjusted water pressure settings based on surface type during power washing.
  • Removed dirt and debris from upholstery, carpets, and mats using various cleaning tools.
  • Tested cleaning agents on inconspicuous areas prior to full application on surfaces.
  • Sanitized vehicle interiors with germicidal wipes or sprays safe for automotive use.
  • Polished chrome trim using a cloth wheel buffer and electric polishing equipment.
  • Ensured compliance with safety regulations during all automotive detailing tasks.
  • Inspected vehicles for damage before starting work to ensure quality outcomes.

Delivery Driver

Domino's Pizza
Farmington , NM
09.2018 - 05.2022
  • Ensured compliance with company policies on safe driving practices and procedures.
  • Identified and resolved customer complaints effectively, enhancing service quality.
  • Coordinated with restaurant staff to verify order accuracy and schedule pickups.
  • Answered customer inquiries about menu items, pricing, and availability.
  • Handled cash payments for delivery orders accurately and securely.
  • Maintained cleanliness of vehicle interior and exterior to uphold professional standards.
  • Utilized GPS navigation to optimize delivery routes, improving efficiency.
  • Delivered fresh food to customers while adhering to local traffic laws.

Education

Adult Basic Education

Piedra Vista High School

Skills

  • Organized
  • Detail-oriented
  • Time management
  • Flexible schedule
  • Excellent multi-tasker
  • Strong communication skills
  • Inventory management
  • Employee training
  • Customer service
  • Effective communication
  • Reporting and documenting
  • Staff training
  • Problem-solving

References

  • Bob McKelvey (505)860-3444
  • Lewis McMullen (505)402-9000
  • Dana Miller (505)967-8597
  • Ginger Howell (505)320-5742

Timeline

Head of Detail

Enzo's Auto Sales
07.2024 - Current

Delivery Driver

Jimmy John's Gourmet Sandwiches
09.2023 - 06.2024

Automotive Detailer

AutoMax Truck and Car Center
05.2022 - 11.2022

Delivery Driver

Domino's Pizza
09.2018 - 05.2022

Adult Basic Education

Piedra Vista High School

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