James Van Voorst

Work History

Pipp Mobile Storage Systems

03.2019 - Current

Cross-trained in pick and pack and multiple types of assembly.
Member of Safety Committee.
Carefully packaged finished products and prepared for shipment.
Used equipment properly to avoid workplace hazards or injuries.
Performed quality checks on finished products to identify and address discrepancies.
Inspected materials before assembly to verify compliance of quality control standards.
Utilized hand tools and power tools to assemble products, practicing safety measures.
Coached fellow workers to operate machines properly and comply with safety procedures.
Assembled products according to changing daily work orders and specific customer needs.
Made sure that products were produced on time and are of good quality.
Reviewed production schedules and streamlined processes.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Trained new production staff members on safe and efficient production procedures and proper machine operations.
Inspected products and machines to maintain quality and efficiency.

Humane Society of West Michigan

02.2023 - 08.2023

I volunteer a few hours a week to assist in the care of animals currently up for adoption.
Represented organization positively and professionally while providing community with much-needed services.
Communicated with staff members to stay informed about volunteer opportunities and events.
Completed daily domestic tasks in shelters and group homes to assist people in need.

Family Fare Supermarkets

01.2017 - 12.2018

I was the head delivery driver of the Family Fare Fastlane, when it was done in-house.
Worked productively with customers to meet order requirements and service expectations.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Greeted clients entering store to provide welcoming environment and friendly customer service.
Presented professional image consistent with company's brand values.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Informed customers of promotions to increase sales productivity and volume.

Little Caesars Pizza

03.2016 - 08.2017

I was an in-shop, hourly employee and got promoted to Shift leader after a few months.
Trained new employees and delegated daily tasks and responsibilities.
Enforced company policies and regulations with employees.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Resolved conflicts between employees to maintain positive and productive work environments.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Educated staff on organizational mission and goals to help employees achieve success.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Frequently inspected production area to verify proper equipment operation.
Devised and implemented processes and procedures to streamline operations.
Helped meet changing demands by recommending improvements to business systems or procedures.