Performance-driven Vice President with 13 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
23
23
years of professional experience
Work History
Vice President of Quality Control
Nationwide Title Clearing
10.2013 - Current
Identified opportunities to improve business process flows and productivity.
Collaborated with senior management to develop strategic initiatives and long term goals.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Established performance goals for department and outlined processes for achievement.
Developed training programs for all lines of business and implemented technology into training methods.
Moved to Dallas, TX to run a team for 2 years onsite to help a client catch up on a back log.
Established and maintained strong relationships with customers, vendors and strategic partners.
Professional Sales Rep
Aflac Insurance
02.2009 - Current
Generate new business opportunities through company leads, networking, obtaining referrals and marketing calls
Prepare and give presentations to business owners and employees
Conduct meetings with employers to customize employee benefit programs to meet their needs
Conduct employee enrollments, including customizing individual packages to meet the needs of each employee
Keep detailed file and records of all accounts and account activity
File and process claims, while helping clients gather all necessary documentation and forms
Train HR reps and clients on web billing and online claim forms.
Academic Liaison
Tallahassee Memorial Healthcare
12.2007 - 02.2009
Oversee intake and orientation of all students at TMH on clinical rotations, internships, externships, physician shadowing programs, etc
Oversee contracts and affiliation agreements with all schools that send students to TMH
Includes executing original contracts as well as renewing existing contracts
Oversee TMH Foundation Scholarship Program
Including recruiting and interviewing applicants, keeping up with budget, processing recipients and disbursing funds
Oversee high school gifted extern program
Externs from gifted programs at local high schools were placed in extern roles throughout TMH in areas of healthcare that they may be interested in pursuing a career in
Gave presentations to college students regarding possible employment opportunities at TMH in an effort to recruit future colleagues
Worked within the TMH Recruiting team to promote job opportunities and recruit future TMH employees for positions of need
Worked with local Health Academies to help high school students gain knowledge through speakers, shadowing and internships about careers in health care and living healthy lifestyles.