James Venezia
Hicksville,NY
Summary
- I am a personable person and I am able to empathize with anyone.
- I am self-motivated, proactive and confident in making the best decision possible.
- I demonstrate positive leadership skills and I am determined to help grow the company I work for to the best of my ability.
- I have great listening and problem solving skills as well. My ability to adapt and overcome adversity is one of my best strengths.
- I love the team atmosphere and working with coworkers to obtain our common goals.
- Not afraid of change, I love the challenge that new items or products provide.
Overview
7
7
years of professional experience
Work History
Sales Agent
Corporate Edge Consulting
New York, NY
05.2022 - Current
- Generated leads through cold calling, online searches, door to door, and referrals from existing clients.
- Negotiated packages and prices with customers to secure sales deals.
- Developed customer relationships and ensured satisfaction with services.
- Researched competitors' products, prices, and sales techniques.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Account Executive
Altice USA
Bethpage, NY
08.2022 - 02.2024
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Maintained accurate records of customer interactions and transactions.
- Provided personalized service to build relationships with customers.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided ideas to management that were eventually introduced into multiple sales departments within the organization.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Met goals and quotas on a monthly basis.
Cashier
Pastaria
Hicksville, NY
02.2022 - 05.2022
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
Building Maintenance Worker
Quaker Sugar
Hicksville, NY
11.2017 - 03.2020
- Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
- Dealt directly with head of operations and collaborated to keep everything in order.
- Performed routine maintenance and repairs to ensure building systems are operating at peak efficiency.
Education
High School Diploma -
Hicksville High School
Hicksville, NY06.2018
Some College (No Degree) - Marketing
Nassau Community College
Garden City, NYSecurities Industry Essential
Pass Perfect Inc.
Skills
- Customer Service
- Problem-Solving
- Customer Transactions
- Detail-Oriented
- Cooperative Attitude
- Leadership
- Team Player
- Cognitive Thinker
Affiliations
- I played hockey at the highest level available for 15 years. I was the Captain and was an energy source to my team. I led them by example by giving 110% on everything I did.
Accomplishments
- Broke and still hold the record for the most Asurion Sales as a rep still under Ramp at 127 units sold in a single month.
- Presented ideas to help customer retention with included a new and revamped loyalty system which was implemented into most sales departments within the corporation.
- Came 2nd in Rookie of the year voting while starting in August
Timeline
Account Executive
Altice USA
08.2022 - 02.2024
Sales Agent
Corporate Edge Consulting
05.2022 - Current
Cashier
Pastaria
02.2022 - 05.2022
Building Maintenance Worker
Quaker Sugar
11.2017 - 03.2020
High School Diploma -
Hicksville High School
Some College (No Degree) - Marketing
Nassau Community College
Securities Industry Essential
Pass Perfect Inc.
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