Summary
Work History
Education
Skills
Timeline
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James vessey

Frenchtown,MT

Summary

Dynamic and results-driven professional with extensive experience at Denny's Restaurant, excelling in team leadership and customer service. Proven ability to enhance operational efficiency through critical thinking and effective problem resolution. Recognized for fostering a positive work environment while managing diverse teams and implementing successful training programs. Adaptable and dependable, committed to achieving excellence.

Work History

Lead Facility Maintence

Loves Travel Stop
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Lead Prep Cook

Noodle Express
Missoula, MT
2012 - 2018
  • Supervised daily kitchen operations, ensuring adherence to food safety standards.
  • Trained and mentored junior cooks on preparation techniques and recipe execution.
  • Streamlined ingredient preparation processes, enhancing workflow efficiency in the kitchen.
  • Collaborated with management to develop seasonal menu items that align with customer preferences.
  • Monitored inventory levels, coordinating timely reordering of supplies to prevent shortages.
  • Enhanced kitchen efficiency by streamlining food preparation processes and implementing effective time management techniques.
  • Contributed to a positive work environment through strong teamwork, open communication, and proactive problem-solving efforts.
  • Optimized ingredient usage, reducing waste by improving inventory management and portion control practices.
  • Ensured timely preparation of meals by prioritizing tasks based on service flow and changing customer demands, resulting in minimal wait times for guests.
  • Demonstrated adaptability by quickly learning new skills or techniques as required to meet evolving menu needs and kitchen demands.
  • Managed inventory effectively by conducting regular audits and placing orders as needed, ensuring adequate stock levels for daily operations.
  • Assumed leadership role when necessary during busy services or staff absences, coordinating team efforts to meet demand without sacrificing quality or speed of service.
  • Handled the proper storage of perishable ingredients according to food safety regulations, minimizing spoilage risk and upholding freshness standards.
  • Assisted in training new team members on kitchen procedures, ensuring consistent quality across all dishes prepared.
  • Increased overall productivity by multitasking between various prep stations while maintaining attention to detail and consistent quality standards.
  • Maintained a clean and sanitary work environment, adhering to strict health department guidelines and preventing crosscontamination.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Trained and assisted new kitchen staff members.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

General Manager

Dennys Restaurant
Butte, MT
2004 - 2012
  • Oversaw daily operations to ensure optimal service quality and customer satisfaction.
  • Developed and implemented training programs for staff to enhance performance and efficiency.
  • Managed inventory levels and ordered supplies to maintain operational effectiveness.
  • Collaborated with local suppliers to negotiate pricing and improve product offerings.
  • Analyzed sales reports to identify trends and adjust strategies accordingly.
  • Implemented cost-control measures that improved profitability without sacrificing quality.
  • Led team meetings to communicate goals, share feedback, and foster a positive work environment.
  • Ensured compliance with health and safety regulations through regular inspections and staff training.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Education

High School Diploma - General Studies

DeLand High
DeLand, FL

No Degree - Breaks And Frontends

Job Core
Lueivile Ky

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Friendly, positive attitude
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Dependable and responsible
  • Excellent communication
  • Critical thinking
  • Calm under pressure
  • Active listening
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Lead Facility Maintence

Loves Travel Stop

Lead Prep Cook

Noodle Express
2012 - 2018

General Manager

Dennys Restaurant
2004 - 2012

High School Diploma - General Studies

DeLand High

No Degree - Breaks And Frontends

Job Core

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James vessey