James Vickery

Aug 2019 to Present

Shipping Manager

• Successfully managing a combined shipping department staff of 10 people, developing and training them for advancement within the organization. Coordinated international and domestic shipments, and oversaw all shipping related functions within the company. Established and maintained positive relationships with representatives of UPS, FedEX, and DHL as well as several LTL carriers. Reviewed and negotiated contracts with each carrier to optimize shipping costs and service levels.

Jun 2014 to Aug 2019

Cabinet Sales Manager

• Managed Cabinet Sales Division of 5 to 7 employees, providing tools and training for maximum sales success. Onboarded new suppliers, negotiated with current suppliers, and enhanced procedural tools and processes to increase revenue while reduce operational costs.

Mar 2008 to Jun 2014

Cabinet Sales Specialist

• Quickly advanced to be the top selling salesperson by providing excellent customer-facing service, timely follow-up on quotes, and strategic prioritization with peers and suppliers. Commended for use of CRM and documenting sales pipeline progress.

• Worked in claims processing
• Advanced to managing the Claims Department
• Earned a Risk Management role as a Risk Analyst

Duties included building insurance plans, and working with stop-loss/reinsurance carriers. Collaborated with executive and C-Suite decision makers at client organizations for self-funded health, dental, long and short term disability, and FSA/HRA/HSA insurance plans. Obtained Wisconsin Life and Health Insurance license.