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Associate Principal Engineer

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Accomplished Customer Service Representative with a proven track record, excelling in complaint resolution and customer retention through empathetic, active listening and advanced data entry skills. Strong ability to enhance customer satisfaction and loyalty, significantly reducing wait times and fostering strong client relationships.
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Dynamic and dedicated Student Council Member at Northview High School, skilled in student advocacy, organization, and teamwork. Successfully coordinated events that boosted participation and fostered inclusivity while balancing academics and multiple commitments. Proven ability to manage time effectively, communicate professionally, and contribute positively in fast-paced environments.

#1 Ranked Enterprise AE and multiple President’s Club winner with a proven record of executing strategic account plans, leading go-to-market strategies, driving new business growth, and expanding market share in SaaS and technology solutions. Expert in managing complex sales cycles, forging strategic partnerships, and leading cross-functional collaboration to deliver high-impact results. Known for exceptional negotiation, communication, cross-collaboration, and relationship-building skills that consistently exceed targets and foster long-term client loyalty.

I have worked for 26 years in customer service related professions. I am organized and driven to meet company objectives and expectations accurately and efficiently. Proven to excel in team and remote environments. Committed to diversity and inclusion, client confidentiality, and outstanding customer service. I believe my extensive work experience and educational background is a great fit for the position I am applying for.

I learned much about sports nutrition while attending Florida College and would love to put my knowledge to good use. I have seen the amazing outcomes from good supplementation and would love to continue this at National.

I have a strong background in customer service and operational management. Recognized for exceptional multitasking abilities and commitment to enhancing customer satisfaction through effective communication and problem resolution.

Reliable and goal-oriented Service Manager skilled in team leadership and customer service. Experience in training staff on food safety and service protocols, leading to enhanced operational efficiency and improved customer satisfaction.

 A restaurant Service Manager excelling in team management and committed to providing an excellent guest experience while providing safe , hygienic and delicious food in compliance with the company's quality assurance standards. Skilled at training staff and maintaining high standards of sanitation and safety in compliance with California and FDA health regulations. Committed to maximizing operational efficiency , problem solving and ensuring a positive workplace environment. 

Assistant Program Director/Scouting Background:
Work with the coaching staff to manage the day to day operations of running the basketball program and responsible for developing a manual for player academics and coordinating the head coaches calendar. Oversee the daily operation of the program and plan and coordinate programs and all other activities for the program as instructed by the head coach. Assist with managing the travel destinations and schedule for the players and coaching staff. I provide the coaching staff with player profile sheets. Scout players, break down video of players, and provide detailed scouting reports. A strong skill set to take comprehensive notes on players and evaluate talent.
AAU Boys Basketball Coaching Background:
Motivational Coach enthusiastic about working with student-athletes to teach core sports principles, teamwork, and lifelong strategies for success. Pursuing coaching and recruiting role with progressive organization. Energetic versed in training and development strategies to transform athlete performance. Well-developed communication and problem-solving abilities with eye for detail and highly creative style. Believe in promoting a positive environment and good sportsmanship. Safety-minded with skills in pursuing a coaching opportunity with organization that appreciates determination and player guidance. Can manage and improve team operations with diplomatic and resourceful leadership. High-energy problem-solver knowledgeable about competitor strategies and talented in adapting team techniques to overcome challenging styles. Devise and deploy solid recruitment strategies to bring in top athletes.
Executive Assistant Background:
Detail-oriented and driven with expertise in problem solving and managing daily office functions. Smooth and efficient with experience enhancing executive productivity and improving business operations. Exceed expectations for maximizing group performance and overseeing efficient calendars. Operate well with minimal supervision to meet demanding objectives. Well-organized and precise with excellent multitasking skills and sound judgement. Believe in developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Ambitious and motivated. Reliable with keen focus on detail and accuracy.
Information Technology Specialist Background:
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Skilled Systems Analyst with proven track record of leading analysis and requirement-gathering efforts for application development projects. Additional background includes conducting joint and rapid application development sessions, service-oriented architecture and supervisory experience in functionality, usability, reliability, performance and regression testing. Have broad base of experience in technical support and operations. Fast worker able to resolve problems quickly, delivering high levels of customer satisfaction.

James Waite

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Service Manager

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Associate of Applied Science - Automotive Technology

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Service Manager

Associate of Applied Science - Automotive Technology

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