James Wallace
Denham Springs,LA
Summary
Dynamic Project Manager with extensive experience at Service Pros, excelling in strategic project planning and risk management. Proven track record of delivering high-quality results while fostering collaboration and enhancing team performance. Adept at budget containment and contract management, ensuring projects meet objectives and exceed client expectations.
Resourceful Project Manager with 15 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
37
37
years of professional experience
Work History
Project Manager/Lead Flooring Installer
Servive Pros
11.2025 - Current
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Negotiated and managed third-party contracts related to project deliverables.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated material procurement and required services for projects within budget requirements.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Identified plans and resources required to meet project goals and objectives.
- Proved successful working within tight deadlines and a fast-paced environment.
Project Manager/Lead Flooring Installer
Dynamic Flooring Design
04.2021 - 11.2025
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Project Manager/Lead Flooring Installer
Sampson Flooring
02.2013 - 03.2021
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Met project deadlines without sacrificing build quality or workplace safety.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Planned, designed, and scheduled phases for large projects.
Project Manger/Floor Team Lead
Stuart and Associates
04.2007 - 01.2013
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
Lead Flooring Installer
the County Seat
04.2003 - 03.2007
- Conducted thorough post-installation inspections, ensuring exceptional craftsmanship and complete customer satisfaction.
- Established strong relationships with suppliers, negotiating favorable pricing terms on high-quality materials.
- Developed customized installation plans to accommodate unique client preferences and design requirements.
- Reduced waste by accurately measuring spaces and optimizing material usage during installations.
Lead Flooring Installer
Baker Furniture and Carpet
06.1995 - 02.2003
- Elevated client satisfaction rates through diligent attention to detail in all aspects of the installation process.
- Proactively addressed potential issues before they became problems by conducting regular site visits during installations.
- Achieved faster project turnarounds by effectively delegating tasks among team members based on their individual strengths.
- Partnered with other trade professionals to address any structural or design issues that arose during installation.
Lead Flooring Installer
Bauer Flooring
03.1989 - 05.1995
- Mentored junior installers, sharing expert knowledge and techniques for achieving top-quality results.
- Streamlined inventory management processes for more efficient tracking of materials used across all projects.
- Spearheaded team training programs, resulting in higher overall skill levels and improved customer satisfaction ratings.
- Promoted a positive working environment among team members through effective leadership and clear communication strategies.
Education
No Degree - Security And Police Training
Wsu Tech School
Wichita, KS02-2003
Skills
- Strategic project planning
- Project management tracking
- Project oversight
- Goal-oriented planning
- Task scheduling
- Expense management
- Project timeline management
- Contract management
- Cost analysis for projects
- Project framework development
- Budget containment
- Strategic task management
Timeline
Project Manager/Lead Flooring Installer
Servive Pros
11.2025 - Current
Project Manager/Lead Flooring Installer
Dynamic Flooring Design
04.2021 - 11.2025
Project Manager/Lead Flooring Installer
Sampson Flooring
02.2013 - 03.2021
Project Manger/Floor Team Lead
Stuart and Associates
04.2007 - 01.2013
Lead Flooring Installer
the County Seat
04.2003 - 03.2007
Lead Flooring Installer
Baker Furniture and Carpet
06.1995 - 02.2003
Lead Flooring Installer
Bauer Flooring
03.1989 - 05.1995
No Degree - Security And Police Training
Wsu Tech School