JAMES WARD
Greenville,TX
Summary
Field Service Technician with over 30 years of experience with five years of concentration on equipment maintenance. As well as 17 years in the managerial involvement. I believe in a strong work ethic and getting the job done no matter what it takes.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Field Service Technician
HTX Material Handlings
02.2022 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
Field Periodic Maintenance Technician
Equipment Depot
02.2017 - 02.2022
- As Yard Coordinator optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- After transitioning to PM Technician, troubleshot equipment breakdowns and performed preventive maintenance of forklifts, telehandlers, and aerial equipment.
- Followed safety protocols to minimize workplace accidents.
- Collaborated with team members to complete larger repair projects efficiently.
Warehouse Manager
KMM Telecommunications
08.2014 - 02.2017
- Managed shipping and receiving department for telecommunications warehouse
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Conducted periodic and out-of-state audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Built warehouse team to consistently accomplish operations goals.
Procurement Manager
Fritz Industries DBA: FritzTile, Expanko, Stonhard
11.1993 - 08.2014
- 21 years at Fritz Industries, held positions in general labor production, machine operations, PIT operator, production lead, production supervisor, warehouse supervisor and purchasing manager
- Machine maintenance and operation of Simplex, Wet Mixers, Dry Blenders, Extruders, Mullers, Form Fill and Seal Machines, as well as Powered Industrial Trucks from Class I to Class VII
- Managed warehouse inventory, including cycle counts, in charge of company-wide purchasing for production, maintenance, and general operations
- Overseeing shipping and receiving departments
- Extensive supervisory and management training. Responsible for maintaining as many as 45 employees at one time.
Education
Completed 17 Hours -
New Mexico State University
12.1992
Graduated with Honors: Salutatorian, Presidential Award Recipient, Army Scholar Athlete -
Weed High School
05.1991
Skills
- Certified Fork Lift Instructor
- Certified Operator Power Industrial Trucks
- Linde Service Guide
- Fieldservio
- ERIMS Inventory System
- WMS Inventory System
- CATS Inventory System
- RITE Scan Inventory System
- Microsoft Office: Excel, Word, Outlook
Certification
- KION Certified Electric Truck Technician
- KION-Certified Warehouse Technician
- KION - IC Certification in progress
Timeline
Field Service Technician
HTX Material Handlings
02.2022 - Current
Field Periodic Maintenance Technician
Equipment Depot
02.2017 - 02.2022
Warehouse Manager
KMM Telecommunications
08.2014 - 02.2017
Procurement Manager
Fritz Industries DBA: FritzTile, Expanko, Stonhard
11.1993 - 08.2014
Completed 17 Hours -
New Mexico State University
Graduated with Honors: Salutatorian, Presidential Award Recipient, Army Scholar Athlete -
Weed High School
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