James Warner
Gilbert,AZ
Summary
Goal oriented customer service representative with 35+ years of experience in insurance sales looking to transfer my skill set while serving a reputable organization. Hardworking Warehouse Picker knowledgeable in using modern warehouse equipment and techniques. Possesses excellent multitasking, problem-solving and communication skills.
Overview
37
37
years of professional experience
Work History
Warehouse Picker
Amazon
11.2023 - Current
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
Sales agent / agency owner
Allstate Insurance Company
04.1987 - 12.2022
- During my tenure I built a consistently profitable agency with extremely high retention rates
- In 2018 my agency won the corporate 'Golden Smile' award for having the best customer service agency rating determined by my policyholder’s surveys combined with the highest customer retention ratio for the Western Region
- My agency was also awarded the 'Quality Agency' designation for having one of the lowest Loss Ratios in the Phoenix Region
- I was also responsible for generating and developing leads, scheduling appointments while identifying customer needs to make appropriate suggestions for products and services
- Also responsible for hiring, training and evaluating support staff to meet agency business objectives.
Education
BS COMMUNICATIONS -
Arizona State University
05.1986
AA GENERAL STUDIES -
Mesa Community College
12.1984
Skills
- Effective Communicator
- Ability to establish and maintain positive quality agency business and customer relationships
- Adaptable
- Comfortable hiring, training and evaluating support staff
- Reliable
- Accountable
- Order picking and processing
- Package handling
Activities
I enjoy volunteering and working with underprivileged young men to encourage self-esteem and group building activities to promote their dreams becoming reality.
Timeline
Warehouse Picker
Amazon
11.2023 - Current
Sales agent / agency owner
Allstate Insurance Company
04.1987 - 12.2022
BS COMMUNICATIONS -
Arizona State University
AA GENERAL STUDIES -
Mesa Community College