James Warren
Vancouver,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Freight Associate
The Home Depot
09.2020 - 06.2023
- Seeks opportunities to Greet, engage, and thank customers
- Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service
- Operates check stand equipment such as a cash register, And scanner to process customer orders
- Maintains clean, neat and properly stocked check stand and ensures safe and secure work area
- Maintains knowledge of current product location
- Responded to customer calls and emails to answer questions about products and services
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution
- Operated office-type machinery and binding equipment to efficiently support retail customers
- Attended to customer complaints and processed product return or replacement requests
- Assisted customers in making informed purchase choices and selecting products
- Work with customer to resolve Conflicts
- Train up new staff to create a productive work place
- Contact Customers to provide extraordinary customer service
- Loaded and unloaded trucks.
- Maximized space within storage areas by ensuring appropriate stacking of merchandise.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Processed both cash and card purchases and returns.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Cashier
WinCo Foods
01.2019 - 06.2020
- Seeks opportunities to welcome, engage, serve and thank customers
- Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service
- Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers
- Maintains clean, neat and properly stocked check stand and ensures safe and secure work area
- Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing
- Processed cash register transactions on POS and provided correct change
- Maintained clear checkout area for tidy presentation
- Answered questions regarding special and seasonal products.
- Monitored self-checkout systems and provided help in resolving complex problems.
Front End Courtesy Clerk
Fred Meyer's
02.2018 - 10.2018
- Retrieve shopping cart(remove any garbage and debris from cart)
- Pick up garbage in entrances, parking lot, and throughout the store, as needed
- Check restrooms every half hour
- Plug in electric shopping carts
- Clean entrance and backend of check stands
- Scanned parking lot to collect and return shopping carts
- Refilled bags at checkout stand to maintain proper inventory
- Managed time by prioritizing workload and juggling multiple tasks simultaneously.
- Returned unwanted items to correct store locations and restocked shelves.
Education
High School Diploma -
Oregon City High School
06.2018
Skills
- Skills/Abilities:
- Windows 7 / 10
- Microsoft visual studio visual basic
- Typing speed 50 WPM
- Amateur social media influencer
- Twitch
- Discord
- Team Building
- Met with peers twice-monthly creativity and conflict resolution exercises
- Gained necessary experience for character and skill development
- Learned to quickly assess situations and collaborate to find practice solutions
- Store Closing
- Team Leadership
- Multi-Tasking Skill
- Cashier Training
- Cash Handling
Timeline
Freight Associate
The Home Depot
09.2020 - 06.2023
Cashier
WinCo Foods
01.2019 - 06.2020
Front End Courtesy Clerk
Fred Meyer's
02.2018 - 10.2018
High School Diploma -
Oregon City High School