James Washington
Pine Bluff,AR
Summary
Adept Equipment Technician with a proven track record at Evergreen Packaging/Suzano Packaging, excelling in equipment troubleshooting and fostering customer satisfaction. Demonstrated expertise in calibration procedures and mechanical testing, alongside a knack for enhancing operational efficiency. Skilled in using power tools and providing technical support, ensuring high-quality service and reliability.
Overview
17
17
years of professional experience
Work History
Equipment Technician
Evergreen Packaging\Suzano packaging
Pine Bliff, AR
06.2022 - Current
- Provided technical support for customers who have purchased their products or services.
- Observed safety protocols and farming best practices to maximize performance and prevent unnecessary production delays.
- Identified root causes of system failures through analysis of data collected during testing procedures.
- Used hand tools, power tools and diagnostic equipment to troubleshoot problems with mechanical components.
- Conducted regular inspections to identify potential problems before they occur.
- Inspected and tested malfunctioning equipment to diagnose faults and malfunctions.
- Replaced defective parts as required using appropriate tools such as screwdrivers, wrenches.
- Inspected equipment and made repairs and replacements.
- Completed standard inspections to assess wear and damage to vehicles.
- Maintained records of equipment repairs and monitored the performance of all machines.
- Ordered replacement parts as needed from suppliers in order to complete repairs quickly.
- Calibrated, adjusted and aligned components according to manufacturer's specifications.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated a variety of machinery and tools safely and efficiently.
Wood Scaler
suzano packaging
Pine Bluff, AR
02.2008 - Current
- Contacted professionals and foresters regarding log quality issues.
- Used caliper tool to measure distance between opposite sides.
- Documented log scale and grade information by entering into computer system.
- Printed scale tickets, weight tickets and volume summaries with relevant data.
- Weighed log trucks before and after unloading and recorded load weights.
- Inspected logs to ascertain defects such as water damage, splits, knots, broken ends, rotten areas, twists and curves.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
Education
Some College (No Degree) - General Studies/Welding
SEARK
Pine Bluff, ARSkills
- Calibration procedures
- Equipment troubleshooting
- Schematic reading
- Mechanical testing
- Power tools expertise
Timeline
Equipment Technician
Evergreen Packaging\Suzano packaging
06.2022 - Current
Wood Scaler
suzano packaging
02.2008 - Current
Some College (No Degree) - General Studies/Welding
SEARK