Summary
Overview
Work History
Education
Skills
Woodworking, mowing, fixing things. Creating display pieces for various things.
Timeline
Generic

JAMES WASSON

Scott City,MO

Summary

Proven leader in store management, adept at streamlining operations and enhancing customer satisfaction at Food Giant. Excelled in inventory and customer service management, boosting brand awareness through innovative promotional strategies. Demonstrated expertise in seasonal merchandise planning and visual merchandising, ensuring a dynamic shopping experience. Skilled in fostering team collaboration and resolving pricing issues, contributing to sustained customer loyalty.

Front Store Manager with 40+ years of retail management experience successfully oversees facility resources to achieve store objectives and targets by strengthening front store performance. Leads staff in providing exceptional customer service through training, regular follow up and feedback and leading by example. Leverages excellent judgment and decision-making skills to control expenses and prioritize activities in response to changing initiatives.

Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions.

Overview

2025
2025
years of professional experience

Work History

Store Management

Food Giant
10.2023 - Current
    • Streamlined store operations by effectively collaborating with store management and team members.
    • Collaborated with store management to develop seasonal promotional strategies, resulting in increased brand awareness.
    • Collaborated with store management to plan and execute seasonal merchandise resets, ensuring a fresh shopping experience for customers.
    • Collaborated with store management to resolve pricing issues, ensuring customer satisfaction and loyalty.
    • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
    • Served as a reliable resource for store management, providing accurate and timely information on pricing changes or discrepancies.

Store Manager

Food Giant

Assistant Store Manager

Food Giant

Store Manager

Town & Country Supermarket
12.2006 - 11.2011
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Education

Bachelor of Science - Business Management

Southeast Missouri State University
Cape Girardeau, MO
05-1991

High School Diploma -

Sikeston Senior High School
Sikeston
05-1979

Skills

  • Store management
  • Stock Rotation Management
  • Front end management
  • Inventory management expertise
  • Customer Service Management
  • Customer Relations
  • Customer Service
  • Loss Prevention Procedures

Woodworking, mowing, fixing things. Creating display pieces for various things.

I enjoy creating displays and racks for various needs. Helping with maintenance issues keeps costs down.  Owning a small mowing business has been very beneficial to teaching the way to run a profitable business.

Timeline

Store Management

Food Giant
10.2023 - Current

Store Manager

Town & Country Supermarket
12.2006 - 11.2011

Store Manager

Food Giant

Assistant Store Manager

Food Giant

Bachelor of Science - Business Management

Southeast Missouri State University

High School Diploma -

Sikeston Senior High School
JAMES WASSON