James Watkins
Houston
Summary
Dynamic technician with a proven track record at the City of Houston, excelling in troubleshooting and preventive maintenance. Recognized for enhancing system performance and customer satisfaction through effective issue resolution and teamwork. Skilled in equipment maintenance and committed to safety compliance, consistently improving operational efficiency and quality control.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.
Diligent Desired Position with solid history in troubleshooting and maintaining complex systems. Consistently ensured optimal operation of equipment, leading to significant improvements in efficiency and reliability. Demonstrated expertise in problem-solving and technical diagnostics.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
Technician Meters
City of Houston-Information Technology
01.2014 - Current
- Troubleshot technical issues to ensure optimal system performance.
- Assisted in implementing IT support processes for improved service delivery.
- Maintained and updated software applications to enhance functionality.
- Collaborated with team members on technology integration projects.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Plant Operator
Gulf Star
04.2014 - 07.2022
- Operated and monitored plant equipment to ensure efficient production processes.
- Conducted routine inspections and maintenance on machinery to uphold safety standards.
- Collaborated with team members to troubleshoot equipment failures and minimize downtime.
- Implemented safety protocols, resulting in improved workplace safety compliance.
- Maintained accurate records of operations, ensuring compliance with regulatory requirements.
- Assisted in the training of new operators on equipment usage and operational procedures.
- Optimized production workflows by identifying bottlenecks and suggesting improvements.
- Followed plant safety procedures, rules, and regulations.
- Supported inventory management through effective materials handling and reporting practices.
- Adjusted and maintained plant equipment for safety and performance.
- Performed minor mechanical work and routine equipment maintenance.
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
- Reduced downtime by quickly identifying and resolving equipment malfunctions or failures.
- Knowledgeable of machine maintenance in order to troubleshoot effectively.
- Recorded inside and outside process readings on daily log sheets.
- Conducted safety inspections and followed safety rules and procedures.
- Exceeded quality control standards by maintaining strict attention to detail during production processes and final product testing.
- Made appropriate repair recommendations for malfunctioning equipment.
- Operated specialized tools, instruments, and equipment for tests and maintenance.
- Adjusted pumping systems, chemical feeders, auxiliary equipment, control systems storage tank levels and pump stations indicators.
- Assisted in the training of new operators to ensure smooth integration into the work environment and consistent operational excellence.
- Ensured accurate data collection by diligently recording all operational parameters and equipment readings for analysis.
- Performed preventative maintenance tasks on schedule, minimizing unexpected disruptions or costly repairs later on.
- Operated equipment such as front-end loaders, forklifts, and slakers regularly.
Chemical Plant Operator
ICS
07.2010 - 10.2019
- Operated complex chemical processing equipment to ensure optimal production efficiency.
- Monitored and adjusted process parameters to maintain product quality and compliance with safety standards.
- Conducted routine inspections of systems and machinery, identifying maintenance needs proactively.
- Trained new operators on safety protocols, operational procedures, and equipment handling best practices.
- Collaborated with cross-functional teams to enhance workflow efficiency and streamline operations.
- Implemented process improvements that reduced downtime and increased overall output consistency.
- Led safety audits and enforced compliance with environmental regulations within plant operations.
- Developed training materials and conducted workshops to elevate team performance and operational understanding.
- Played an active role during emergency response situations by following established protocols and applying critical thinking skills under pressure.
- Trained new operators in correct operation procedures, ensuring consistent performance across shifts.
- Participated in regular safety training sessions to stay current with industry best practices and reinforce company-wide commitment to safety excellence.
- Supported plant management in conducting audits, inspections, and investigations related to environmental compliance, reporting findings accurately and proposing corrective actions when necessary.
- Improved product quality by monitoring and adjusting process parameters based on analytical data from laboratory tests.
- Enhanced production efficiency by optimizing chemical processing operations and equipment settings.
- Assisted in the development of cost-saving initiatives through continuous improvement efforts, reducing waste generation and energy consumption.
- Maintained accurate records of process data, equipment settings, and other relevant information for effective troubleshooting and continuous improvement efforts.
- Prepared detailed shift reports for management review, providing insight into daily operations, incidents, or deviations from normal conditions at the facility.
- Collaborated with research and development teams to test new processes or technologies, providing valuable feedback for potential scale-up to full production capacity.
- Troubleshot equipment malfunctions promptly to minimize disruption to production schedules and maintain optimal system performance.
- Collaborated with cross-functional teams for the successful completion of complex projects within tight deadlines.
- Maximized capacity utilization by effectively scheduling production runs according to customer demand forecasts.
- Assisted in the execution of major plant turnaround projects by coordinating activities with various stakeholders and ensuring timely completion of tasks within budget constraints.
- Utilized Software to maintain daily logs of volumes, temperatures and pressures of manufacturing equipment.
- Reduced production downtime Number% through quick problem-solving and rapid equipment repairs, eliminating excessive use of outside repair vendors and overtime.
- Implemented capital improvements to optimize production capabilities and streamline production.
- Organized labels and packages to store current and effective stock items.
- Added raw materials, monomers, inhibitors, reactants, biocides and surfactants to produce Product or Service.
Loader Operator Unload
Ups
03.2010 - 2019
- Operated heavy machinery to load and unload freight efficiently.
- Ensured compliance with safety regulations during loading operations.
- Collaborated with team members to optimize workflow processes.
- Conducted routine maintenance checks on equipment for operational reliability.
- Trained new operators in safe loading techniques and equipment handling.
- Monitored inventory levels to support timely dispatch of shipments.
- Implemented improvements to reduce loading times and enhance efficiency.
- Assisted in the development of standard operating procedures for loading tasks.
- Operated loaders in a variety of weather conditions and terrain types, demonstrating adaptability and resilience under challenging circumstances.
- Performed thorough pre-and post-operation equipment checks, ensuring optimal functionality and minimal downtime due to mechanical issues.
- Performed routine lubricating, fueling and cleaning loaders.
- Enhanced operational efficiency by expertly operating loaders and heavy equipment for timely material handling.
- Consistently maintained clean worksites through diligent removal of debris, contributing to improved safety conditions for fellow workers.
- Ensured site safety by conducting regular equipment inspections and maintenance tasks, reducing downtime incidents.
- Safely transported materials between designated locations, adhering to all safety protocols and guidelines set forth by management.
- Maximized productivity with efficient loading techniques, streamlining the transportation process at the job site.
- Skillfully maneuvered heavy machinery in tight spaces, demonstrating exceptional spatial awareness and adaptability to various job site conditions.
- Properly operated loader by starting engine, shifting gears and pressing pedals and levers.
- Demonstrated strong attention to detail when verifying inventory records against actual materials loaded onto trucks for transport purposes.
- Increased load accuracy by carefully monitoring weight distribution and adjusting processes accordingly during material handling activities.
- Reduced delays in transportation schedules through proactive identification of potential issues with loading procedures or equipment malfunctions.
- Inspected and examined stock items for defects and wear and reported damages to supervisors.
- Lowered and tilted buckets and drove front-end loaders forward to force buckets into bulk material.
Education
GED -
Wyndham
Huntsville, Texas06.2023
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Equipment maintenance
- Work Planning and Prioritization
- Customer interaction
- System troubleshooting
- Heavy lifting
- Repair services
- Workload management
- Routine Inspections
- Equipment Repair
- Deadline oriented
- OSHA compliance
- Team Training
- Safety Equipment
- Product Inspections
- Performance improvement
- Extensive organizational skills
- Issue resolution
- Assembly and production
- User training
- Production scheduling
- Plant operations support
Timeline
Plant Operator
Gulf Star
04.2014 - 07.2022
Technician Meters
City of Houston-Information Technology
01.2014 - Current
Chemical Plant Operator
ICS
07.2010 - 10.2019
Loader Operator Unload
Ups
03.2010 - 2019
GED -
Wyndham