James Wavercak
Syracuse,NY
Summary
Proven Project Coordinator with a track record of enhancing team collaboration and client satisfaction at Bristol Meyers Squibb. Leveraged attention to detail and a strong willingness to learn, leading to successful project deliveries and a positive work environment. Skilled in heavy lifting and safety awareness, consistently achieving project objectives with innovative solutions.
Overview
17
17
years of professional experience
Work History
Laborer
Town of Camillus Highway Department
11.2018 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
Emergency Repsonse Tow Truck Driver
Dan Meyers
06.2014 - 11.2018
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Operated with safety and skill to avoid accidents and delays.
- Reduced accident rates with careful driving and adherence to safety guidelines during towing procedures.
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
- Managed inventory control for onboard equipment, ensuring all necessary tools were readily available for each job assignment.
- Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.
- Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed routine maintenance on truck to keep in working order.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Project Coordinator
Bristol Meyers Squibb
01.2008 - 06.2013
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Responded to requests for information on materials to inquiring parties.
- Spearheaded sustainability initiative within projects, leading to more environmentally friendly practices and positive public relations outcomes.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Education
High School Diploma -
West Genesee High School
5201 West Genesee St Camillus, NY 1303106-1991
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
Timeline
Laborer
Town of Camillus Highway Department
11.2018 - Current
Emergency Repsonse Tow Truck Driver
Dan Meyers
06.2014 - 11.2018
Project Coordinator
Bristol Meyers Squibb
01.2008 - 06.2013
High School Diploma -
West Genesee High School
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